We stayed here for four nights while attending a friends wedding, the hotel is immaculate. Whilst sitting poolside you could easily forget that you're in the middle of Brisbane city. A lovely city escape.More
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When you arrive you will be greeted by these gorgeous people who are friendly and helpful . The hotel is a little different from others as the attention to detail and the service is like none you may have experienced. NOTHING is a problem... Nothing at all.. the reason for this is that they have literally thought of everything!! .The clean lines of the building, the super cool Palm Springs inspired rooms and gardens. To the point that even the Pool umbrellas (colour coordinated) are all facing the exact same way and the pool loungers are all sitting at the exact same back height.. Definitely coming back... The Hotel is a destination of its own!!
Dear solarmaster,
Thank you for the review of your recent stay with us. We love that the attention to detail hasn't gone unnoticed by you and can't wait to see you poolside again soon.
Until then.
Rob Unson
General Manager
Celebrated my birthday there, poolside dinner with friends.
Nice shops, cafes and bars in close proximity. Bed was amazing comfortable. Enjoyed a swim and the poolside service. Have to get to the pool early if you want a poolside sun lounge.
Dear stenbock68,
Thank you for the review of your birthday stay with us, glad you were able to enjoy and celebrate with friends. We are working on increased seating opportunities around the pool to ensure there are more options throughout the day. We hope to have you back to celebrate again soon!
Until then.
Rob Unson
General Manager
The staff were fantastic and super friendly. Room was super clean and well presented. Very grateful they were able to accommodate considering the Brisbane 3 day lockdown happened one night after I had arrived. having to check out 3 nights early and was only Charged my one nights stay I was very pleased with this outcome!
Dear allybarbagallo,
Thank you for the feedback on your stay last week. Pleased you were able to start the trip and experience some of what we do, now we just need to get you back to finish the trip!
Until then.
Rob Unson
General Manager
We felt as if we had been away for a few days and not just one. We loved staying a night at the Calile and having dinner at Hellenika. We also enjoyed doing the river walk the next morning and walking around New Farm. Can't wait to do it again.
Dear Pacificwoman59,
Thank you for the review of your recent Staycation! We loved that it was all you hoped for and that you can't wait to return and do it again!
Until then.
Rob Unson
General Manager
We reserved the standard room, which was ordinary with a tiny balcony not even one person could sit on, not worth the money . We upgraded to a room with a balcony
The pool was very busy and we never got a chance to use lounges as they were full our entire stay.
We were charged over $300 for mini bar items we did not consume. This was rectified a few days later but should not happen in first place.
Dear MrHonest T,
Thankyou for sharing your recent experience at the hotel. We are pleased the minibar error was rectified but agree it shouldn't have occurred to start, we will address with the team accordingly. The standard room Juliet balconies were designed to give the guest a place of reference and an open air aspect rather than a place to sit. The suites and pool rooms have the balconies designed for spending time on that you would have experienced after upgrading. Thank you again for the feedback, we do hope to see you again next time you visit from Melbourne.
Until then.
Rob Unson
General Manager
