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“reasonably good value for money”
Review of Mantra on Mary

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Mantra on Mary
Ranked #64 of 157 Hotels in Brisbane
Melbourne, Australia
1 review
“reasonably good value for money”
Reviewed 18 January 2012

Unlike some of the reviewers here we found the apartment to be good value for money. The rooms are of reasonable size, having a study large enough to accommodate a very kid-friendly bed, good gym and pool. The facilities are of an acceptable standard and the location is excellent. The staff were extremely helpful also.

When paying significantly less for a serviced apartment the expectation is that there will be a difference in quality compared to others such as Quest or Medina. For us the differences were mostly trivial; bit of a step from the shower, no bottle opener or coffee plunger (immediately provided when asked for), very limited choice of TV channels. if we were paying a rate similar to the more high profile companies and if we were going to be spending more time in our hotel then I would be disappointed (in fact if we were able to afford it we would have preferred to stay at the Medina Storey Bridge which is a beautiful hotel).

There seems to be a pampering mentality of entitlement at odds with reality amongst some of the reviews.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M1k3P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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915 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
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English first
Noosa, Australia
Level Contributor
203 reviews
173 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
Reviewed 16 January 2012

I used to regularly stay at the M on Mary when it first opened. The service was excellent, the room standard was great and I enjoyed the convenience of the location and parking.

How things have changed! The property is very, very tired, with serious maintenance issues and the kind of ground-in dirt that comes from too much wear and not enough cleaning. I had a client booked in at the same time that I was there, and I was frankly embarrassed by the choice of hotel.

The service, which previously had a wonderful 'can do' quality to it was quite frankly dreadful. I was left waiting at check in while the lone receptionist had a long and dreary conversation with someone looking for a permanent rental. As my booking was made in my client's name, there was a huge delay when she ponderously decided whether or not to book me in (it was all my fault, it was rudely explained to me, despite there being no facility on the online booking system to book multiple rooms under different names). The whole process felt deeply unprofessional and is just not up to the required standard in this bracket.

The rooms are still pleasant enough, but are screaming for a make over. Carpet is worn, furniture has holes in it, and the bed springs have long since given out. Kitchen are still good, though, and are very suitable for a couple looking to have the convenience of having meals in the unit.

Internet was an insane $30 a night and was of only a fair speed. Parking has increased from $20 to $30, though we were OK to leave the car there for a few hours the next morning (despite the dire threats made in signs all over the premises).

M on Mary has had its day. I was shocked by the service, disappointed by the facility maintenance and will not be booking in here again. There are a lot of similar buildings in the CBD nowadays, and the M on Mary will need to try much, much harder.

Room Tip: Get a high level room if you don't like the traffic noise.
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  • Stayed January 2012, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Ian_Pratt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockhampton, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 December 2011

stayed for 5 nights over the xmas period, paid $3000.00 for a serviced apartment, probably the worst hotel we have stayed in, carpet was so filthy you felt you had to wear something on your feet, wall scuffed & marked,furniture not very clean, hallway stunk of the rubbish shute so you had to hold your nose till you entered the apartment, there was no service as they gave all housekeeping & staff the time off over xmas, when we rang and complained, they said they would send the receptionist up with clean towels every 2nd day? sheets were not changed in 5 days, nowhere to park car unless you pay another $30.00 a day. Word of advice if you are looking for a nice clean apartment, DON'T STAY HERE.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Leslyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mantra on Mary

Property: Mantra on Mary
Address: 70 Mary St, Brisbane, Queensland 4000, Australia (Formerly M on Mary Apartment Hotel)
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #64 of 157 Hotels in Brisbane
Price range (per night): ₹ 5,378 - ₹ 10,238
Hotel Class:4 star — Mantra on Mary 4*
Number of rooms: 200
Official Description (provided by the hotel):
Mantra on Mary offers you stylish accommodation and easy access to the very best Brisbane has to offer. You’re close to excellent dining options at Eagle Street Pier, just a short stroll to great shopping at the Queen Street Mall and if you’re in Brisbane on business – then the central business district is within walking distance. Mantra on Mary knows how to please guests with spacious living areas, separate bedrooms and separate studies. You can choose an apartment with your private balcony boasting views across the city skyline or Brisbane River. These One and Three Bedroom apartments are complete with everything you need; they feature a fully equipped kitchen, laundry facilities, in-room Wi-Fi and a LCD TV with Foxtel. So whether you’re travelling alone, or with a group – there is an apartment at Mantra on Mary to suit your every need. Venture outside your apartment and onsite you’ll find a heated outdoor lap pool, gymnasium, sauna, and a BBQ and recreation area. The Aquarius Health & Medispa is ready to offer you a great variety of pampering treatments as well as a 22m indoor heated lap pool, bathhouses and gym as well as fitness classes suitable for both men and women. Catering equally to both the leisure and corporate guest with business services and the tour desk, so no matter your reason for visiting Brisbane, you’ll be comfortable at Mantra on Mary. You’ll find yourself surrounded by cultural activities with the Gallery of Modern Art (GOMA) and the Performing Arts Centre just across the bridge. Hop on the City Cat and take in the sights along the Brisbane River. Having fun is as easy as heading to Fortitude Valley to enjoy live music and a collection of amazing boutiques and funky designer shops. Mantra on Mary is hard to beat when it comes to proximity, convenience and comfort when visiting Brisbane. ... more   less 
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