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“Lovely dining experience”
Review of Arts Hotel

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Arts Hotel
Ranked #95 of 178 Hotels in Sydney
Sydney, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Lovely dining experience”
Reviewed 7 February 2012

Had a casual dinner in the upstairs restaurant with 2 others. Super atmosphere, attentive service and well presented tasty dishes. Highly recommend dining experience.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank shehanwije
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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361 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Sacramento, CA
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 February 2012

Absolutely no problems. Not romantic, not exceptional but right on. The staff was friendly and helpful, the WiFi was free and good quality. Everything worked. Breakfast was $AU15 but that is not bad in Sydney. It had all the fresh fruit we could eat, bottomless coffee etc.

Room Tip: Try to get a garden room, not a room on the front. We asked for one and received it.
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank inlyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 December 2011

We used the hotel as a stopover on our way from London to Melbourne. Arriving at an unearthly hour on a Sunday morning off a long haul flight, our room was ready and the staff were welcoming and incredibly helpful.
Located on a main bus route into CBD and all the main Sydney sites, right on the city sightseeing bus route and in the middle of Paddingtons lovely shops and cafes, it was a perfect location.

Breakfast was substantial and they also offered a discount on an evening meal in the next door pub which was really tasty and good value.
Lovely looking little pool and seating area which we never got to use but would be great on a hot day.

Great value for money and definitely worth a visit.
Lucy, England

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hovelucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 November 2011

Was disappointed with the welcome we received by reception staff Marc & Lizzie. It appeared that we, the customers, were inconveniencing them by asking them to explore the possibility of booking an additional room. When we asked about using the internet, they commented that we 'don't look like we are here to use the internet'.
The staff on night duty were helpful although when inquiring about a late check out, the night staff said that he was not allowed make that decision!
The location is great and the rooms are clean, but small. Would not recommend if you are used to high levels of customer service.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Emmarose150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArtsHotel, General Manager at Arts Hotel, responded to this review, 7 December 2011
When the guests arrived we had limited availability and had to juggle other bookings to see if we could find them a room. They were then given the rate and asked if they wished to go ahead and book the room.

There is wi-fi in all the hotel’s public areas and guests can access this network free of charge 24 hours a day. In addition our Garden rooms offer free wi-fi access in the room.

When the hotel is busy, late checkouts cannot be guaranteed in advance and are subject to availability on the day of departure. We do however offer free luggage storage facilities for all guests.

We pride ourselves on our personal service, as you will see from the comments of other reviewers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Keswick, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 October 2011

We had booked on line for a one night stop over when returning to the UK from New Zealand.
The room was indeed small though the bathroom was a fair size. Everything was scrupulously clean and the bed was very comfortable. Reception staff were excellent and went out of their way to help when our airport shuttle failed to turn up on time.
We did not eat in the restaurant but explored the very interesting surroundings of Paddington finding really good coffee bars in bookshops for breakfast. We met up with friends who took us to an excellent Vietnamese Restaurant. The vicinity has very interesting fashion shops but luckily baggage allowances avoided bankruptcy.

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laker70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arts Hotel

Property: Arts Hotel
Address: 21 Oxford St | Paddington, Sydney, New South Wales 2021, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > Paddington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Airport Transportation
Hotel Style:
#17 Best Value Hotel in Sydney
Price range (per night): ₹ 6,911 - ₹ 10,205
Hotel Class:3.5 star — Arts Hotel 3.5*
Number of rooms: 62
Official Description (provided by the hotel):
The Arts Hotel is a charming 3 star hotel offering personal service and a unique location in Paddington, Sydney's arts and fashion precinct. All rooms have ensuite, air conditioning, free Foxtel, safe, ironing facilities, bar fridge, hairdryer and clock radio. Garden rooms face onto the central courtyard and have complimentary wi-fi. Interconnecting rooms are available for families with children. There is free wi-fi in all public areas of the hotel, free guest bicycles and free car parking (NB space is limited and cannot be reserved).Set amongst fashion boutiques, specialty shops, cinemas, late night bookshops, art galleries, pubs, cafes and restaurants, the hotel is also within walking distance of the city. Buses run directly to City shops, Circular Quay, Central Station, Bondi Beach and Watsons Bay. Paddington is a heritage conservation area with a village atmosphere. It is a delight to explore on foot with its narrow winding streets and restored Victorian terraces houses. There are over 280 boutiques in Paddington and on Saturdays you can visit Sydney's most popular street market.The Arts Hotel is the perfect base from which to explore Sydney. We invite you to experience the charm. ... more   less 
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Also Known As:
Sydney Sullivans Hotel

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