We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (118)
Filter reviews
118 results
Traveller rating
37
46
15
10
10
Traveller type
Time of year
LanguageAll languages
More languages
37
46
15
10
10
Show reviews that mention
All reviews light rail l'occitane toiletries hour reception parking underneath broadway shopping centre the usual amenities shampoo and conditioner restaurants and cafes higher level sliding door the staff were extremely helpful bus stop check in was easy air con an overnight stay comfortable stay other guests
Filter
Updating list...
7 - 12 of 118 reviews
Reviewed 6 November 2018

This is a really great place to go while first travelling to Sydney. It is convenient to go anywhere. It is not that far away from city and it is quiet. It is easy to get to other places since there is a bus stop nearby.It is next to the University of Sydney.
The staff there are also very kind, they are willing to help you with anything. It is really a good experience!

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Passport36131646246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haven H, Guest Relations Manager at Best Western Haven Glebe, responded to this reviewResponded 10 November 2018

Dear guest, thank you for the great review. Its always great to hear that our guests had a memorable time with us! We look forward to the next cahnce to host you. See you then!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2018

We felt at home as soon as we arrived. The staff of this hotel are always accommodating and very helpful. Always giving a very good level of services. I thought my room was very clean. Small details like L'Occitane toiletries and well designed teaware were an added bonus. Good value for what we paid

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Meander829175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelP10643, Guest Relations Manager at Best Western Haven Glebe, responded to this reviewResponded 29 October 2018

Hello Rajput, thank you for taking the time to give us your feedback. We're always happy to hear that our guests enjoyed their time with us, and that our staff helped to make it better. We hope to see you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2018

Travelled as a couple for one night only. We have done this approximately annually for 4 or 5 years, during which time The Haven has gone from strength to strength.

Now fully renovated, it was a pleasure to find that the staff, always professional, are also better than I recalled - which was already far above adequate.

Something that could be improved? Only very small maintenance suggestions, which we passed to the team as we departed.

Room tip: Great beds. Very quiet. If noise is potentially an issue, request a room on the upper levels or away from the street.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haven H, Guest Relations Manager at Best Western Haven Glebe, responded to this reviewResponded 10 November 2018

Hello John, thank you for taking the time to give us your feedback. We are very happy to hear that we left such a good impression. We appreciate your loyalty and your suggestions on how we can improve. We look forward to hosting you on your next stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2018

This is such a great place to stay on the edge of downtown Sydney, right next to a bus stop to get you straight into town. The room was spacious with tea/coffee facilities, phone, hairdryer, a small fridge, safe,lovely comfortable bed and pillows, big TV, and big shower room with L’Occitane soap, shower gel, shampoo and conditioner, as well as complimentary sewing kit, toothbrushes, razor and shower cap.
There is a great cafe straight across the road for breakfast (they also do wonderful lunches and sandwiches) as well a bakery, huge variety of restaurants, bar and many other shops all along the road. We loved this place and will be back again soon. It allows you to see the real Sydney, a real village experience and the hotel staff are so helpful and friendly , nothing is too much trouble. We definitely recommend this hotel!

Room tip: Ask for a queen room, on a corner. The hotel is on a road, the traffic is quiet late evening but it is not a main road anyway.
Date of stay: October 2018
Trip type: Travelled as a couple
2  Thank Carol L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haven H, Guest Relations Manager at Best Western Haven Glebe, responded to this reviewResponded 10 November 2018

Hello Carol, thank you for taking the time to give us such a great review! We're really happy to hear that you liked your stay with us, and that you had a chance to explore the local area. We look forward to another chance to host you. See you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2018 via mobile

Firstly and importantly the staff were without exception really friendly and helpful.
The area is great, cafes shops etc, & interesting houses all around with a great walk down to and along the waterfront.
Our room seemed a little dark and austere, the balcony looked out on a dismal wall, (how about a graffiti commission there !) However the bed was comfortable and it was fine for an overnight stay.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank aubin785
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haven H, Guest Relations Manager at Best Western Haven Glebe, responded to this reviewResponded 10 November 2018

Hello aubin785, thank you for taking the time to review us. We're happy to hear that you enjoyed your time with us, and that staff made a good impression. I agree with your suggestion about the graffiti, it would be nice, but unfortunately, that wall belongs to our neighbor. Though I will suggest it to them. We hope to see you at the Haven soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews