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“A wonderful place to stay” 5 of 5 bubbles
Review of Radisson Blu Plaza Hotel Sydney

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Radisson Blu Plaza Hotel Sydney
Ranked #10 of 179 Hotels in Sydney
Certificate of Excellence
GreenLeadersSilver level
Dubbo, Australia
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“A wonderful place to stay”
5 of 5 bubbles Reviewed 2 May 2012 via mobile

Staying here is a treat! The staff are friendly, polite and genuinely helpful. Our room was spotlessly clean, the bathroom is gorgeous, the beds are possibly the most comfortable I have ever slept on. The breakfast at the bistro fax has a large variety of tasty treats, our waitress was so helpful and attentive.
I have stayed here many times and look forward to returning next time I am in Sydney.

Stayed April 2012
Helpful?
Thank Jennie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,238 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (478)
Date | Rating
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English first
New Jersey
Level Contributor
90 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

First class hotel great location and only a few blocks from the Harbour and the Opera house friendly staff and free(yes free)WIFI and it works,rooms large and clean ask for Kate she is very helpful and will make your stay enjoyable if on vacation or on business also first rate restaurant.

Room Tip: Did not Hear anyone complaining in my 8 day stay
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  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BigBob115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 27 April 2012

Stayed for four nights end March,great location and great staff,the concierge is particularly knowledgable and helpful.They offer a 'business class upgrade 'on rooms whic includes breakfast, snacks during the day and drinks and savouries in the evening.Well worth the extra charge considering the cost of eating/drinking in the locality

Room Tip: Go for the upgrade
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  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cet62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vilnius, Lithuania
Level Contributor
58 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 27 April 2012

Our stay at the Radisson Blu Plaza in Sydney was absolutely SUPERB. We have stayed for 5 nights and i wish we had scheduled a longer stay here. The location of the hotel is perfect. The staff are extremely professional and great. The Room was magnificent. Kids have really liked the pool. Could not expect more. And to add the charm of the city to the overall travel experience - it was the best trip we ever had. Thank you !

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aidasas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 bubbles Reviewed 27 April 2012

I stayed at the Radisson Blu recently on a romantic weekend away to Sydney (Friday/ Saturday night.) The hotel setup is reasonable, although at the price we paid was way to much for what was on offer.

The biggest disapointed was the service in the Bistro Fax Restaurant which is just off the lobby and part of the hotel itself.

One of single worst dining experiences of my life.

My partner and I were completely ignored after an initial order was taken and glass of wine bought out. We waited approximately 70 minutes for food, while people around us who had come in after us were getting their orders served promptly. But to make matters worse, we were NEVER ONCE offered service to see if we wanted to order another drink while we waited. We were about to walk out when the food finally arrived, and even then wasn't asked if we wanted to order more drinks.

The hotel did kindly offer a $50 rebate on our stay, and the so-called "floor manager" offered his apologies...and yet it was the same floor manager who walked past us time and time again ingnoring us. It wasn't a lack of staff, it was that we were completely ignored, and we were in the middle of the floor as well, not hidden in some back corner.

Not only will I never return to this hotel, I may never return to a Radisson property world wide again. Absolutely disgusted.

  • Stayed February 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank nichenet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radiss0nBluH0tel, General Manager at Radisson Blu Plaza Hotel Sydney, responded to this review, 2 May 2012
Dear jonez450,

Thank you for taking the time to provide valuable feedback regarding you recent stay at the hotel.

I was concerned to learn with your dissatisfaction regarding the service offered at the Bistro Fax restaurant. Please rest assured I have passed on your comments to the Food and Beverage Manager to follow up with staff and focus on training and service so this is not an issue going forward. As a five star hotel, we pride ourselves on exceptional service and I am very disappointed it was not up to your expectations. I sincerely apologise for the inconvenience this matter caused and thank you for bringing it to our attention.

Sincerely,

Peter Tudehope
General Manager
Radisson Blu Hotel Sydney
61-2-82140100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Plaza Hotel Sydney

Property: Radisson Blu Plaza Hotel Sydney
Address: 27 O'Connell St, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Sydney
#5 Spa Hotel in Sydney
#6 Business Hotel in Sydney
#6 Romantic Hotel in Sydney
#9 Family Hotel in Sydney
#10 Luxury Hotel in Sydney
Price range (per night): ₹ 14,641 - ₹ 26,207
Hotel Class:5 star — Radisson Blu Plaza Hotel Sydney 5*
Number of rooms: 364
Official Description (provided by the hotel):
Radisson Blu Plaza Hotel Sydney is an intimate, boutique style, five-star hotel housed within a stunning heritage-listed building and located in the heart of Sydney. The hotel features 364 stylish guest rooms, eight meeting rooms including two with natural light, The Fax Bar, a Health Club and complimentary internet access. ... more   less 
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Also Known As:
Radisson Sydney
Sydney Radisson

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