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“One word FABULOUS”

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Pullman Quay Grand Sydney Harbour
Ranked #14 of 181 Hotels in Sydney
Certificate of Excellence
Reviewed 6 April 2012

Agree with 'melwollongong' location, location! This is just the most fabulous place to stay. We came to meet friends arriving by ship at Circ Quay and had the joy of watching their ship berth at the overseas terminal from our balcony. That was just to begin with.
The suite was wonderful every amenity one could wish for plus lots of room. This together with a well equipped gym and good size swimming pool.
The location so near to Sydney's main attractions is amazing.
and the staff - went out of their way to be helpful.
Such a great experience we are returning in about two week's time - this time for 10 days - last visit, just four days, was not long enough.

Room Tip: Decide whether you seek a Harbour or Gardens view - either way it will be superb.
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  • Stayed: March 2012, travelled as a couple
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Thank estelle80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,157 - 1,161 of 1,506 reviews

Reviewed 1 April 2012

Location, location! Great views of the harbour bridge. Shopping and restaurants on your doorstep. Room was spacious and well equipped. Breakfast was great quality with nice views.

Room Tip: Request rooms on the Opera House side of the building which have better views.
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  • Stayed: March 2012, travelled with friends
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Thank melwollongong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2012

We stayed at the Grand Quay apartments in March 2012. Room 608. I had great expectations for our visit, however, I was a tad disappointed. The reception area is really basic, however, the staff were very pleasant at all times. At a cost of $1338 for two nights, definitely this apartment is not good value for money unless you need a kitchen and a laundry. The view of the harbour bridge is really lovely and it is interesting to watch the coming and goings of the Sydney Ferries at the terminal at Circular Quay. However its proximity to the Circular Quay railway station means that you get to hear the trains coming at going and at night, this didn’t charm me. The décor of the rooms was a bit dated however and lacked the wow factor. The pool area is nothing like it is portrayed in the photos and is a small pool and tiny gym with very little equipment. The Eco bar was so noisy with a DJ at night that we couldn’t have a conversation so moved to the foyer. Eco bar hosts the breakfast in the morning and again this wasn’t much to write home about. On the first morning, the repair man was fixing a floor to ceiling window that had come off it hinges so the room was freezing. Breakfast consisted of a continental buffet and hot food needs to be ordered separately. On both mornings the food was cold so overall a really disappointing breakfast and not what you would expect in 5 star accommodation. Overall, the apartment complex lacks soul and the wow factor and given there are so many other really good places to stay in Sydney, that also have a view of the harbour, I would not stay here again.

  • Stayed: March 2012, travelled as a couple
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4  Thank swimminglyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this reviewResponded 30 March 2012

Thank you for taking the time to share your experience at Quay Grand Sydney. I am disappointed to hear that your experience did not meet your expectations.

At Quay Grand, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to address the issues and prevent future occurrence.

I hope that you will accept my apology as your experience is not indicative of the usual high standard at our hotel.

Sincerely
Belinda

Sincerely,

Belinda Paterson
General Manager
Quay Grand Suites Sydney
9256 4000
belinda_paterson@mirvac.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2012

this hotel is not too bad,,, infact it is just fab,,, loved staying here,,, had a nice large suite,,, overlooking the bridge,,, good view,, had a nice romantic candle light dinner on the balcony with a bottle of don perion,, the girl was great,, the room was great,,, the food was great,,, what more can a guy ask for....

stayed for 4 nights,,, nice little getaway.... i wish i could do it again....

will definately be back when i find the right girl to bring...

Room Tip: take the wifey not the girlfriend.... or if you take the girlfriend make sure the wifey dont find ou...
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  • Stayed: February 2012, travelled as a couple
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1  Thank Joe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2012

Will definitely stay here again. Our room was effectively a 1 bed apartment complete with kitchen which included a washing machine and a drier. Absolutely fab room with a great view of the bridge. Staff were extremely helpful and efficient. We had a slight problem with the bathroom but we were compensated for that as a matter of course.

  • Stayed: February 2012, travelled as a couple
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Thank BJS55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pullman Quay Grand Sydney Harbour

Address: 61 Macquarie Street | East Circular Quay, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Sydney
#3 Family Hotel in Sydney
#12 Business Hotel in Sydney
#14 Luxury Hotel in Sydney
Price Range: ₹ 17,635 - ₹ 40,739 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Quay Grand Sydney Harbour 5*
Number of rooms: 68
Official Description (provided by the hotel):
Located right in the heart of Sydney, the Pullman Quay Grand Sydney Harbour is a 5-Star apartment hotel located at the edge of East Circular Quay boasting stunning views of the iconic Harbour Bridge or the beautiful Royal Botanic Gardens. This luxurious and boutique hotel features spacious 1 and 2 bedroom suites, the iconic Hacienda Sydney bar, one of Sydney's finest restaurants Q Dining, 3 versatile function rooms and superb hotel recreation facilities. ... more   less 
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Also Known As:
Quay Grand Suites Sydney Hotel Sydney
Quay Grand Hotel Sydney

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