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Leslie H
Adelaide, Australia

Great View

4.0 of 5 bubblesReviewed 27 Aug 2016
The apartments are good they go a little overboard with the room deodoriser rooms a little out dated but the view is outstanding location better than we expected and staff great too do recommend and will defiantly stay there again next time
Date of stay: June 2016
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this review
Responded 31 Aug 2016
Hi Lez!

Thanks for your review!

We appreciate you mentioning our staff as something that contributed to your stay, always happy to hear our guests are happy. As you said our location is right on Darling harbour which makes the views from the room quite the spectacle with fireworks on Saturdays lighting up the nights sky. Glad to see that you will be back, we are looking forward to it!

May I suggest, if you would like to book your next stay with us, ensure you book online via the metro Hotels website for the best rate guaranteed.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews darling harbour great location bedroom and bathroom washing machine and dryer full kitchen small balcony noisy at night wynyard station public transport min walk would stay again short stay opera house loft aquarium foxtel laundry
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Reviewed 28 August 2016

Have visited here again, and as per usual found the front desk staff to be very efficient and friendly.

The room is very spacious and very clean, We love the layout with the kitchen and lounge room downstairs with the bedroom and bathroom upstairs.

If you need there is a washing machine, which is very handy. There is a small outside balcony to enjoy the view of Darling Harbour.

Well located to walk to the Rocks and the new parklands of Barrangaroo.

This visit included myself and partner.My last visit which i forget to review was with my two small boys, they enjoyed the sports on tv, and ordered pizza to the room........ It is a place to stay for gtreat access to Darling Harbour and the King street Wharf dining areas. Hence we keep coming back.

Room tip: book here early whenever there is events in Sydney
Date of stay: August 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Adamguide
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 1 September 2016

MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this review
Hi Adam!

Thanks for your review.

We appreciate you mentioning our staff as something that contributed to your stay, always happy to hear our guests are happy. Thank you as well for mentioning our housekeeping staff which work hard to make sure our guests are pleased with their apartment. Glad you like our apartments and all they have to offer.

Again, thank you for sharing your feedback with us. May I suggest, if you would like to book your next stay with us, ensure you book online via the metro Hotels website for the best rate guaranteed.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2016

Ideally situated, easy walking distance to Art Gallery, Australian Museum, Fish Market & only a couple of short blocks from The Strand Arcade & Queen Victoria building. Only minutes from King Wharf & Darling Harbour restaurants, plenty of pubs etc in the area. Good size room, with good views & a tiny balcony. Full kitchen with dishwasher & washing machine in bathroom. Very clean & comfortable seating & bed. Only slight downfall is located on a corner so taxi pickup/drop off is a problem- but there is a taxi rank only a block away.

Date of stay: August 2016
Thank julesc113
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 1 September 2016

Dear julesc113,

Thank you for your review.

As you mentioned the location is very convenient, and it offers a variety of restaurants and attractions to our guests. Our room are fully equipped and are serviced daily.
As you mentioned, taxi don’t have much possibility to park in front of the main entrance, but fortunately a taxi station is located 50m from the hotel.

Again, thank you for sharing your feedback with us. May I suggest, if you would like to book your next stay with us, ensure you book online via the metro Hotels website for the best rate guaranteed.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2016 via mobile

I stayed for from Monday to Friday on a week in august 2016 for work. Some good points: location is good, staff are friendly and helpful (they gave me a room change to try to help with the noise). Frankly, it's the noise that makes this hotel terrible. True, the furnishings are slightly rundown but still pretty good. But the noise is terrible! And the worst thing is that it's entirely avoidable if the hotel owners just did some basic maintenance and redid the seals on their windows! There will still be noise but it would be manageable and a good night's sleep can be had. The next level of comfort would be to double glaze the windows but that would cost a bit more.

Date of stay: August 2016
Trip type: Travelled on business
Thank Junyan T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 4 September 2016

Hi Junyan,

Thanks for your review, We appreciate you mentioning our staff as something that contributed to your stay, always happy to hear our guests are happy. We apologise if the noise bothered you during your stay, we are located very centrally and the road can be busy at times, there is also lots of road works being done around the CBD which is contributing to the problem. We are in the process of renovating so the windows are definitely being dealt with. Sorry again and we hope to see you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2016

Basically we agree with the comments other people have written. The apartments are a little tired and desperately need double glazing due to noise and condensation (did this cause the slight smell of.... damp? the room had about it when entering?) but the location and space are brilliant! Loved the washer and drier as well as fully equipped kitchen as we were there for a week (although saucepans were rubbish).
The staff were helpful and always available. There is a Coles supermarket 5 minutes walk away (corner of George Street- open till late at night) so do not use the small shop next door as the prices were criminal!
Our bed upstairs was VERY comfortable but I would not have wanted to have slept on the bed settee although it was fine for just my daughter.
Plenty of space. Free Wifi. Daily towels/bin empting. TV with lots of channels (not that we used it as so much to do!). Straight out of door, across street and you are in Darling Harbour, coming out right next to the aquarium and pier for Hop On Hop Off ferry.
We were happy to stay here for a week at the price but does so need an update.

Room tip: Ask for an apartment higher up due to noise- not that it will make a huge difference as the streets below are extremely busy at all hours.
Date of stay: July 2016
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank DonDons369
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 1 September 2016

Hi DonDons369,

Thanks for your review.

We appreciate you mentioning our staff as something that contributed to your stay, always happy to hear our guests are happy. Glad you enjoyed our apartments and everything they have to offer; full kitchen, Laundry, and Wifi as well as a central location right on Darling Harbour where you can easily access the many attractions Sydney has to offer. We are undergoing renovations so hopefully you will be more pleased with the room next time you stay.

Again, thank you for sharing your feedback with us. May I suggest, if you would like to book your next stay with us, ensure you book online via the metro Hotels website for the best rate guaranteed.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2016 via mobile

Perfect for a family of four
Has eveything you need including kitchen,washing machine and dryer
Great location at an affordable price
Grocery stores close by
High end shopping close by
Darling Harbour attractions close by

Date of stay: August 2016
Trip type: Travelled with family
Thank becM61281
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 15 August 2016

Thank you, Graeme M, for your review of our apartments.

I am glad to see that you enjoyed your stay with us in one of our well-appointed rooms.
All of our apartments have all the comforts of home including the fully equipped kitchen and laundry facilities. This along with our excellent location with walking distance to all shopping, reseraunts and major attractions make the Metro Apartments on Darling Harbour an excellent base to explore Sydney from.

Again, thank you for sharing your review. A nd i hope that on your next stay with us, you take advantage of the best rate online via the Metro Hotels website.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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