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tjcammie
Adelaide, Australia

Great value, spacious, private, and spectacular views

5.0 of 5 bubblesReviewed 30 Sept 2014
We have been to Metro apartments twice now. Love the location as it's so convenient to public transport and attractions. The cathedral ceilings with floor to ceiling windows make the outlook spectacular. I have been impressed each time by the fantastic service from staff - we we be coming back again next time we're in Sydney.
Date of stay: July 2014
Trip type: Travelled with family
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, General Manager at Metro Apartments On Darling Harbour, responded to this review
Responded 2 Oct 2014
Thanks for your review tjcammie .
I am pleased to see that you have enjoyed your second stay with us at the Metro Apartments on Darling Harbour. It is always good to see return guests.
We pride ourselves on our great location that is so close to all that Sydney has to offer.
It is good to see that you took advantage of our Executive apartment and the awesome views they have of Darling Harbour.
Thank you again for your review and we'll see you next time you're in Sydney
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 1 October 2014

The staff were very friendly. 4th floor gave us no issues with outside noise.We chose to use the cooking facilities and little things count , (more than 1 tea towel would have been handy! )
Views of Darling Harbour were beautiful, and the convenience of walking everywhere was handy .
Metro apartments were clean , however an upgrade of carpets, paint, blinds, and carpet would 'freshen' it up.
Yes , I would stay there again..

Room tip: If wanting to avoid noise, choose the 4th floor.
Date of stay: August 2014
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel
1  Thank FranTK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, General Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 2 October 2014

Thank you , Francine, for taking the time to review our apartments.
I'm glad to see you enjoyed your stay in room 403. The views from this room are, as with all executive apartments, are truly spectacular.
Our and friendly staff are always willing to help guests with anything they require.
Our great location is so central to everything including attractions, restaurants public transport and shopping..
We have taken your comments on board as we are constantly updating our rooms in order to keep them well-maintained.
Thanks again for your review and we hope to see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2014

We will stay here again, the staff were great, the room was clean and spacious and our two little kids were fine on the sofa bed, but I wouldn't share it with another couple. Our view was lovely and the street noise was tolerable for a night or two.

Room tip: Ask for a room that has a view.
Date of stay: July 2014
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Tiffany S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, General Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 2 October 2014

Hi Tiffany, thank you for reviewing our apartments.
It is pleasing to see that you and your family enjoyed your stay with us.
Our large, spacious, loft style apartments are suitable for all groups be they families, couples or solo travelers.
The views from the Executive Apartments are fantastic and i am glad to see that you enjoyed them.
Our well appointed rooms with full kitchen and laundry facilities along with our great locations make the Metro Apartments a great place for a family getaway as we are within walking distance to all major attractions.
Thank you again for your review and we hope to see you on your next trip to Sydney.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2014

The staff were very helpful but the biggest downside was the outside noise at night and in the early hours of the morning. Forget staying there on Saturday nights if you're planning to sleep!! The sofa bed for the children was very uncomfortable but the double bed was OK. The other problem was that it was freezing (middle of Winter) and the heat didn't reach the downstairs level and the top area was too hot. It was convenient being so close to the Harbour but we won't be staying there again.
The bathroom door wouldn't close and we asked them to fix it but they weren't able to during our stay which was a little annoying.

Room tip: We were up high and we still couldn't sleep due to the noise.
Date of stay: July 2014
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lisa B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, General Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 28 September 2014

Thank you, Lisa B, for taking the time to review our apartments.
I'm glad to see that you enjoyed our excellent location and our pleasant staff, I am sorry to see you did not enjoy your stay.
Our sofa mattresses have been replaced with 4inch Sealy mattresses.
We have fixed the problem with the bathroom door not closing. I apologize for not being able to fix it whilst you were in the room as we would have had to remove the door for several days.
Thank you again for your review and i hope you consider staying with us the next time you are in Sydney.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2014

Beautiful views of darling harbour, Central and close to transport, easy to walk to city centre, clean but lots of outside noise,especially noisey at night, good having basic cooking facilities and aircon, small balcony good to take in the views

Room tip: Maybe ask for a room on or near the top for less noise,
Date of stay: September 2014
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
Thank Lilfamilygetaway
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, General Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 26 September 2014

Thank you for taking the time to review our apartments.
I am glad to see that you enjoyed your stay here with us at the Metro Apartments.
Our centrally located apartments provide excellent view across to Darling Harbour and are close to all attractions and amenities, however this does make road noise inevitable.
It's also good to see that you made use of our newly refurbished kitchens.
Thank you again for your review and we hope to see you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2014

would recommend for 2 people even though caters for 4,nice and close to darling harbour, very reasonable in price, steep and narrow stairs to entrance so be careful with heavy luggage, staff were fantastic, all in all, nice and easy !

Date of stay: September 2014
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Loata H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, General Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 26 September 2014

Thank you, Losta H, for taking the time to review our apartments.
I am glad to see that you enjoyed your stay here with us at the Metro Apartments.
Our well appointed rooms are suitable for all groups of people, whether they are a single traveler or a family, our fully equipped kitchens and laundry facilities making for a very convenient stay.
As we mention on all websites, there are steep steps at the front of the building but our friendly and helpful staff are more than happy to help.
Thank you again for your review and we hope to see you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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