Perfect location to Cockle Bay Wharf. Champagne and Chocolates on arrival. Safe and Secure. The room itself was 5 star, modern, clean and the loft was beautiful. Awesome view of Darling Harbour! We loved it and will be back.
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Bintang_Girl
Port Stephens, AustraliaAll you need
Review of Metro Apartments On Darling Harbour
Reviewed 26 Jan 2014
Recently stayed for 2 nights while attending medical appointments at RNSH. The apartment had everything we needed with a full kitchen to prepare meals, washer/dryer in full bathroom, iron, lounge room & loft bedroom. There is a narrow balcony which looks out over Darling Harbour in the executive room on level 6. Everything is near by from connivence store, restaurants/bars to public transport.
Staff were all very helpful & friendly. Parking $30 per 24hrs is 100mtrs down the road. Room type would not suit people with stair issues.
We walked to Wynyard Train Station (5-10min) & caught the train which took 12mins to get to St Leonards then walked over to the hospital. Very easy & only cost $5 return, much cheaper & quicker then driving & paying parking fees.
Both nights road works outside the apartments consisted off digging up the road & re tarring till 1.30am, not the hotels fault but made it a little noisier then usual.
Date of stay: January 2014Staff were all very helpful & friendly. Parking $30 per 24hrs is 100mtrs down the road. Room type would not suit people with stair issues.
We walked to Wynyard Train Station (5-10min) & caught the train which took 12mins to get to St Leonards then walked over to the hospital. Very easy & only cost $5 return, much cheaper & quicker then driving & paying parking fees.
Both nights road works outside the apartments consisted off digging up the road & re tarring till 1.30am, not the hotels fault but made it a little noisier then usual.
Room Tip: High floor will help cut out the street noise & executive rooms give you a view.
Trip type: Travelled on businessValue
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this review
Responded 29 Jan 2014
Thank you for taking the time to review our Apartments.
All that your mentioned is all very true,and I do apologizes so much for the road works.
The council failed to inform us of these emergency road works that have gone on for several days now. Though this has finished now. I do hope that you can come and visit us again soon to experience all that you mentioned minus the road work noise.
All that your mentioned is all very true,and I do apologizes so much for the road works.
The council failed to inform us of these emergency road works that have gone on for several days now. Though this has finished now. I do hope that you can come and visit us again soon to experience all that you mentioned minus the road work noise.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews darling harbour great location bedroom and bathroom washing machine and dryer full kitchen small balcony noisy at night wynyard station public transport min walk would stay again short stay opera house loft aquarium foxtel laundry
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GreatDan
Sydney, Australia
2
Date of stay: September 2013
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 29 January 2014
Thank you for taking the time to review our Property.
I do thank you for all your kind words it truly makes all the efforts that all my staff and myself put in worth it.
Do hope that you can come and visit very soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Katrina M
East Maitland, Australia
1
Have visited twice now and have had same room twice upon request, on top floor (executive). Great location, views, value for money. Found it was better value & more convenient to have a roomy apartment self contained than to have a tiny 5 star room elsewhere. Kitchens have been fully renovated and are lovely. Found staff to be helpful and most courteous. Will be staying there every time I go back to Sydney as I know what my money is paying for.
Room tip: Higher floors have less traffic noise & great views. Saturday night fireworks are great. Visited twice now. Great location. Better value than a tiny room elsewhere.
Date of stay: December 2013
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 29 January 2014
Hi Katrina,
It was great to see that you enjoyed your stay with us twice now. Our great location and views from the Executive apartments are a fantastic combination. Along with the newly refurbished balconies and kitchens, it makes our Apartments a true comfort.
Thank you for taking the time to review our apartments and we hope to see you again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kali111
Central Coast
42
Me and my friends stayed at this hotel last weekend and had the worst experience- we will never stay again. We ended up having extra friends needing to stay (last minute emergency) and while most hotels do not mind this hotel will hound you! We were happy to pay the additional fees in the morning with our credit card but the front desk night clerk (who turned out to be the security guard) insisted we pay cash despite it being 3am. He continued to walk into our room without knocking and demanded the cas. We even went to reception to call the manager who had no issue with us paying in the morning but the night clerk kept demanding the money straight away in cash. We ended up having to give him $150 before he would leave us alone. Based on the service I will not be recommending this hotel. While the rooms needed an upgrade and the balcony a clean the level of service was the worst I have ever experienced as I believe this employee took advantage of tired girls with little choice compromising our safety.
Room tip: Another Hotel
Date of stay: January 2014
Ask kali111 about Metro Apartments On Darling Harbour
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 29 January 2014
Kali, I apologize for any inconvenience caused during your stay with us.
However, I would like to note that when you had spoken to me regarding the extra guests(3 as you only booked for 2 guests) at 3am, I informed you that you would need to pay the extra charge to Security Guard straight away, which you agreed to. You explained to security that you had to get your credit card from the room which he allowed. After 30 minutes, when you had not returned to reception, the security guard called your room and was informed by you that you were unable to come to reception and that he was able to come to the room to collect the cash.
I have views the video cameras of that night and the log of the security. The security guard was following our procedure as we are also a residential building with a strict no party policy, which you signed on arrival to the apartments.
We also allowed a 5th person into the room despite the fact that NSW fire regulations only allow us to accommodate 4 persons max in the room. This was not due to a ‘last minute emergency’, it was due to the fact that your extra guests lived quite a distance away and had no accommodation plans.
We have these procedures in place so that ALL our guests and residents are able to stay in a safe, secure, quiet and comfortable apartments that are so well located and appointed in the city.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richard N
Geelong, Australia
1
The apartment is in a good location, the room was clean and comfortable with a good use of space with the bed room and bathroom on a mezzanine level. Good value for money and I got bonus Qantas frequent flier points for staying there. Would use it again.
Date of stay: November 2013
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 29 January 2014
Thank you Richard, for taking the time to review our apartments.
I’m glad you enjoyed the well-equipped rooms and the fantastic central location we have to offer I hope to see you here again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
JenniferEckles
Fulham
811
The metro appartments are in a brilliant location just a stones throw from Darling Harbour but thats all they have going for them. The building itself is a climb of about 20 steep steps to the reception area so if you have heavy cases - good luck with the heave up.
The appartments are seriously tired - could do with a complete refurb.
They are lightly serviced every day but could do with a deep clean to get up to hotel standards
The windows have a shade coating on the glass for protection from the sun - this was torn off in large strips - not very nice
The balcony is a tiny strip - mostly taken up with the air con unit - not big enough to sit out on
There is a night club across the road which starts up with seriously loud drum and base from mid afternoon till way gone midnight - so no chance of an afternoon nap or an early night
There is a seriously uncomfortable sofa bed downstairs but you will need to pay extra for person/s to stay the night
Other than that - all ok
Date of stay: December 2013
Review collected in partnership with this hotel
Ask JenniferEckles about Metro Apartments On Darling Harbour
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 29 January 2014
Jennifer, Thank you for taking the time to review the Metro Apartments.
I’m sorry to see that you didn’t enjoy your stay. Whilst our location is excellent, due to the fact we are in the heart of the city, outside noise is unfortunately unavoidable.
Thank you for mentioning the window tinting, as we are now getting all rooms re-tinted to solve the issue.
Also our sofa mattresses are being replaced to provide more comfort to our guests.
Thank you again for taking the time to review and we hope your next stay will be a more pleasant one.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC