Being a member do not give me any perks at all - yet I get some ridiculous treatment : a super small room, key card never able to open the door in the 2nd day and a roller bed come in to the super small room when I did not ask for it. When I try to ask for compensation or upgrade or Free Breakfast etc. to comfort my mind .. Nothing is done !! IT MAKE me really want to complaint to AAP+
When I ask the receptionist whether there is slightly bigger room, she said NO and ALL ROOM the same. I am sure the layout is difference in the better room as it is more square as I see the other room when I go past. 611 is in the corner and very odd shape.. This Hotel make me think to discontinue my Accor Advantage Plus membership.
Furthermore, there is no tooth brush, slipper etc.... As I am seldom to Sydney but this is one of the worst 4 star Hotel I have even stayed !!!
- Official Description (provided by the hotel):
- Mercure Sydney's convenient location is the perfect place from which to explore Sydney's major attractions, making it the perfect choice when travelling for both business and leisure. Boasting 517 modern contemporary accommodation rooms over 14 floors, these rooms have been designed for guests requiring a combination of convenience and comfort. Unique facilities include 24-hour room service, 24-hour indoor rooftop swimming pool, gym with air-conditioning, sauna, 2 restaurants and secure parking. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, TripOnline SA, Hotels.com, Expedia, ACCOR, Booking.com, Ctrip TA, Prestigia and HotelQuickly so you can book your Mercure Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mercure Sydney Hotel Sydney
- Accor Sydney