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“If you were planning to stay here in the next few months... DON'T!”
Review of Hilton Sydney

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Hilton Sydney
Ranked #36 of 179 Hotels in Sydney
Certificate of Excellence
USA
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“If you were planning to stay here in the next few months... DON'T!”
Reviewed 14 April 2012

The Hilton, which is usually a nice option for travelers visiting Sydney, is now a place to avoid. They are currently going through renovations, and unfortunately they have not closed the room affected. I just stayed one night in what felt like a construction zone. At 7:00 AM on Saturday I woke the sound of hammers and drills. When I called to complain they said they knew it was bad and "frankly would not stay in some of the rooms themselves"... yet somehow it is okay to put paying customers in these rooms. If you are looking for a quite relaxing stay, please learn from my experience and go somewhere else!

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kimberly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, 18 April 2012
Thanks for your feedback regarding your recent stay at Hilton Sydney.

I am very sorry to learn of your disappointing experience and naturally I can understand your frustration regarding the level of noise experienced. Please would you contact us directly so that we can discuss this with you personally.

I look forward to hearing from you.

Sincerely,

Michael Bourne
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (755)
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English first
Sao Paulo, SP
Level 4 Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 April 2012

Great hotel in a central location, few blocks from Harbour, and the Rock. The Gym some of the best, also the 4 saunas and pool. Some of the best I know, compared to Runner. Also, the night club with an excellent Band. Ops, breakfast. AMAZING> also the best and cheapest parking in Sydney Downtown.

Room Tip: all rooms are perfect but I prefer high floor and front view.
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarcosKinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, 18 April 2012
Thank you for your lovely comments following your stay at our hotel.

It is wonderful to see that you were happy with your overall experience and we hope to serve you again very soon.

Sincerely,

Michael Bourne
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
1 review
Reviewed 12 April 2012

Easy to reach using train from the airport. Smallish but well appointed room and a truly large selection in the breakfasr buffet. Paid extra to have access to the Executive lounge but felt it was worth it. Staff were efficient and friendly. Will use again.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, 18 April 2012
We greatly appreciate your comments about your stay at Hilton Sydney.

It is wonderful to see that you were pleased with our hotel’s service and facilities, particularly the Executive Lounge; and we all look forward to welcoming you back in the not too distant future.

Sincerely,

Michael Bourne
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 5 Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 11 April 2012

The Hilton is well situated and an easy walk down to Darling Harbour and great dining places. Rooms are a little on the small side but very well appointed and modern.
Service was great and staff very friendly and helpful.
Other similar options to consider in the area are Sheraton on the Park or 4 Points Sheraton. Both very nice. 4 Points situated closer right on Darling Harbour. Check pricing in the day as they differ wildly. My stay at the Hilton was $230 for the 1st night and $340 for the next. This was consecutive midweek nights, so just make sure you check the rates for each nights stay.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bigozpete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, 18 April 2012
Thank you for taking the time to share your feedback with us.

We are so happy that you enjoyed your experience at Hilton Sydney and hope to see you again in the very near future.

Sincerely,

Michael Bourne
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 10 April 2012

Excellent rooms, great service and location. Outstanding gym!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TAKETHEL0NGWAY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, 13 April 2012
Thank you so much for your comments about your stay with us; and we hope you will be able to visit Hilton Sydney again should you return to the area.

Sincerely,

Michael Bourne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Sydney

Property: Hilton Sydney
Address: 488 George St, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Sydney
#17 Business Hotel in Sydney
#20 Romantic Hotel in Sydney
#36 Luxury Hotel in Sydney
#36 Family Hotel in Sydney
Price range (per night): ₹ 10,437 - ₹ 30,475
Hotel Class:5 star — Hilton Sydney 5*
Number of rooms: 579
Official Description (provided by the hotel):
Superbly located in the hub of the city, Hilton Sydney has magnificent views and convenient access to iconic attractions including the spectacular Sydney Harbour and Opera House. Offering contemporary design that fulfils comfort and style, outstanding facilities and exceptional service, Hilton Sydney is a must for both domestic and international guests and Sydneysiders alike. Choose from stylish guest rooms and luxury suites, and rejuvenate the body and mind at LivingWell Premier Health Club with the latest gym facilities, swimming pool and stunning day spa. Sample two stylish and distinctive bars in the progressive, sleek cocktail bar, Zeta Bar with its international team of mixologists and the iconic, Victorian live music hub that’s Marble Bar. Enjoy a coffee, light meal or delectable dessert in the patisserie at Caffe Cino and one of Australia’s leading chefs and restaurateurs, Luke Mangan, provides a definitive Sydney dining experience at the award winning, glass brasserie. ... more   less 
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Also Known As:
Hilton Sydney Hotel Sydney
Hilton International Sydney
Sydney Hilton International
Hilton Hotel Sydney

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