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“"true 5 star service"”
Review of The Darling

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The Darling
Ranked #6 of 178 Hotels in Sydney
Certificate of Excellence
Sydney, Australia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“"true 5 star service"”
Reviewed 26 November 2011

I would like to say a big thank-you to all the staff at this new hotel. We were made to feel special with the personal service they provided, could not fault anything, comfortable beds the room was high tech with gadgets all at the push of a button for your convenience. staff are there all the way and nothing was too much trouble and with a smile. Great to see the guests are put first again very reasonable rates also, breakfast in the garden buffet was of a large variety and yummy fresh juices and fruits or cooked if you choose. We used royal limousines highly recommended from this hotel great driver "paul". This place has to be visited by more hotel proprietors so to see how its done!! Congrats on your new Hotel" The Darling".

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank minx88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Star_Management, Manager at The Darling, responded to this review, 19 February 2016
Dear minx88,

Thank you for your review! All of our staff members are passionate about what they do and are always striving to exceed expectations.

Every aspect of our Darling rooms was carefully and personally designed adding a loving touch to our guests’ experience. We are so delighted you had the chance to enjoy it.

Until we meet again,

Dx
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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847 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (214)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore, Singapore
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 November 2011

Business trip to Sydney and usually staying at in CBD hotels like Westin or Marriott. This time everything fully booked (there seemed to be some conferences going on at the same time) and the only place available was The Darling. Probably free by virtue of only having opened 2 weeks ago and not too many people aware of it. Location at Star City in Darling Harbour - not great, but convenient enough. Hotel has a very nice boutique feeling to it. The interior design is quite a show and the rooms very functional. Loved the wake up function that automatically opens the curtains in the morning.
Only complaint would be that I found the bed too soft - but still had a very good sleep (had some help from the very well stocked Japanese themed bar in the lobby)...

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank schweinedieter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Star_Management, Manager at The Darling, responded to this review, 19 February 2016
Dear schweinedieter,

Thank you for your review! Every aspect of our Darling rooms was carefully and personally designed adding a loving touch to our guests’ experience. We are so delighted you had the chance to enjoy it.

Until we meet again,

Dx
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Darling

Property: The Darling
Address: Star City Casino Entertainment 80 Pyrmont St | The Star, Sydney, New South Wales 2009, Australia
Phone Number:
Region: Australia > New South Wales > Sydney
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 178 Hotels in Sydney
Price range (per night): ₹ 16,148 - ₹ 57,422
Hotel Class:5 star — The Darling 5*
Number of rooms: 171
Official Description (provided by the hotel):
Welcome to The Darling. 171 rooms and views from the Sydney Harbour to the Blue Mountains, Sydney's most lovingly detailed hotel is now open at The Star.***Named one of the Top 60 Best New Hotels in the World by Condé Nast Traveller*******Winner of Best New Hotel Construction and Design 2012 at the Asia-Pacific International Hotel Awards***DISTINCTIVELY DARLING FEATURESFloor-to-Ceiling GlassOur rooms feature floor-to-ceiling glass and windows that open to showcase what are possibly the best views in Sydney.The Darling BedOnce you've slept on a Darling bed, you'll be reluctant to leave it. Every one features a customised 1000 spring mattress, 400 thread count 100% Egyptian cotton bed linen and a goose down comforter. A menu of 12 luxury pillows is offered for your comfort.Molton Brown ProductsEvery bathroom contains a range of Molton Brown products, exclusive in Australian hotels, to The Darling.Rain ShowerheadsEvery bathroom comes with a relaxing rain showerhead and a European wand.Control Four Integrated SystemComplete control is at your fingertips. One touch of a button and you can do anything - from lower your blinds to adjust the air temperature.EXPERIENCE THE SPA AT THE DARLING Our spa has 16 private rooms - including an intimate couples suite - and every one of them is devoted to making you look incredible, and feel even better.We offer signature Asian and European treatments, a hamam and a level of pampering that is unparalleled. ... more   less 
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