Bit of confusion over booking a table. I was told they didn't book tables then when I went in a girl told me they did and took my name down in a book, pointed out some table options (I picked one) another guy, quite friendly, told me they could pull together the tables at the front for us too if we preferred. genuinely seemed very helpful. I called the same day to ask if we could move our booking from 5:30 to 5pm and was told yes no problem.
When we turned up for the Christmas dinner we were told no table was booked (even though id seen someone write our booking down!) got directed to a different table to the one i'd discussed and the staff weren't very helpful at making sure we were comfortable. Just a bit of a "you can sit here or here situation"
The waiters/waitresses weren't very helpful and didn't seem to want to be there, but the food was awesome!
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