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“Excellent location” 4 of 5 bubbles
Review of Novotel Canberra

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Novotel Canberra
Ranked #22 of 58 Hotels in Canberra
GreenLeadersBronze level
Wollongong, Australia
1 review
“Excellent location”
4 of 5 bubbles Reviewed 27 April 2012

The location is prime for all Canberra city has to offer. The staff are friendly. While I did not dine in the restaurant, the amenities provided appeared substantial enough so as not to have to leave the hotel if that's waht you are after.

  • Stayed March 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank NMPNMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan F, General Manager at Novotel Canberra, responded to this review, 28 May 2016
Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,127 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (331)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 27 April 2012

This was a business trip. I chose the hotel, as it was very close to the places I would be visiting. Hotel is good, the staff were friendly.
There's a restaurant, which had good choice of food and beverages.
They had Gym/ pool which I did not use. I did go for a run around the lake nearby, was great.
Hotel is close to the attractions of Canberra.

  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sunil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCanberra, Manager at Novotel Canberra, responded to this review, 4 May 2012
Thank you for choosing to stay at Novotel Canberra for your recent business trip. Our location to the city centre as well as many tourist attractions is definitely convenient for all our guests. We're glad we could meet your expectations in regards to our products as well as our friendly service. We look forward to welcoming you back to Novotel Canberra in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong
Level Contributor
421 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 bubbles Reviewed 26 April 2012

I've stayed a couple of times in Canberra, and this is my favourite downtown property. All normal processes are smooth, the hardware (fittings, furnishings, bathrooms, public areas) are all well maintained, the software (people) are superlative in their dedication to a high quality, inimitable Novotel service, nowhere more so than in the restaurant. Immaculately turned out and courteous, they make the dining experience so enjoyable at any time of day.

Room Tip: The rooms with kitchenettes are nice if you fancy a little self catering once in a while - supermark...
See more room tips
  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TempleofPeace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCanberra, Manager at Novotel Canberra, responded to this review, 4 May 2012
Thank you for regularly choosing to stay at Novotel Canberra when you visit the nation's capital. It is our goal to create a positive experience for guests that are staying with us and it is lovely to hear that our staff are achieving this. We look forward to seeing you once again at Novotel Canberra.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
3 of 5 bubbles Reviewed 25 April 2012

Canberra is a great place for families lots to do and plenty of free things. The Novotel is ideally placed for restaurants and museums etc. The indoor pool is another bonus which the kids love all year round. If you have an advantage plus card a family of 4 can have breakfast for $30 and as much as you can eat. Only tip would be to take drinks & snacks for the kids as hotel prices are prohibitive.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank fifitrixabelle62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan F, General Manager at Novotel Canberra, responded to this review, 28 May 2016
Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Canberra

Property: Novotel Canberra
Address: 65 Northbourne Ave | Act, Canberra 2601, Australia
Region: Australia > Australian Capital Territory > Canberra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Canberra
#12 Romantic Hotel in Canberra
#13 Family Hotel in Canberra
#14 Business Hotel in Canberra
#20 Luxury Hotel in Canberra
Price range (per night): ₹ 7,986 - ₹ 20,970
Hotel Class:4.5 star — Novotel Canberra 4.5*
Number of rooms: 286
Official Description (provided by the hotel):
Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more   less 
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Also Known As:
Novotel Canberra Hotel Canberra
Accor Canberra
Canberra Novotel

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