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“Good old fashion polite staff & service”

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Hyatt Hotel Canberra
Ranked #4 of 58 Hotels in Canberra
Certificate of Excellence
Reviewed 24 April 2012

Quick trip to Canberra to check out the portrait gallery and library so chose the Hyatt due to its location being as easy stroll to both. Lovely friendly welcome upon arrival, smooth check in and very clean and tidy room with a good size bathroom (we had a club king room). The club lounge was cozy and a nice range of pre dinner drinks and nibbles. Weather was a bit sad when we were there so the thought of driving over the bridge to town for dinner was all too hard and chose to stay put. The gym is a great size however it is very busy as it is open to the general public and it felt like going to the local Fitness First or similar. Overall a lovely overnight stay and would definately choose this one again.

  • Stayed: April 2012, travelled as a couple
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1  Thank Holidayfixation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,231 - 2,235 of 2,523 reviews

Reviewed 23 April 2012

Last week we had the occasion to visit Canberra , normally we only come once a year to have a sandwich with the GG, but this time we wanted to see the portrait gallery exibition( very good indeed)
My better halve booked us into room no 10 at the Hyatt wich was like being back in the colonial times in Singapore Raffles, it was a very special experience , afternoon tea, drinks in the ambers sour room and breakfast on the terrace, it was not cheap but worth every dollar, the staff especially the young Koren lady in the Ambessor room where very professional.
With the next art exhibition we will be back . Thank you .

  • Stayed: April 2012
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Thank Johan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2012

Although this grand hotel has been around for ages, it has been well maintained and is a pleasure to visit. The doormen rush to assist you. Guests are warmly welcomed. The rooms are very clean and comfortable. Everything in our room worked. That doesn’t happen in quite a few high class hotels. The black and white marble bathroom and deep luxurious bath were a highlight. The hotel staff are friendly and go out of their way to be helpful. They actually look as is if they want to be of assistance rather than being forced to be nice by the boss. These young staff often have to deal with rather obnoxious individuals who believe the hotel was created specifically for them, and from what I saw, they deal with everyone in a helpful, courteous and professional manner. They impressed me more than the room, and the room was pretty good.

Room Tip: You get what you pay for. Actualy that's not a tip. It's common sense.
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  • Stayed: April 2012, travelled as a couple
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Thank DrewboySydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2012

I'm a Canberra local but stayed at the Hyatt for a special occasion. That gives you an idea of how good this hotel is. I expected excellence from this hotel based on the many functions and dinners I had been to, but it still exceeded my expectations. All other hotel managers take note - if you're looking for the highest benchmark for service then stay a night at this hotel. Everyone, no matter how small their role, will go out of their way to make you feel special. The public areas are beautiful and you could spend your entire trip just sitting in the lounge area pretending you are living in an opulent 1920s mansion.

Room Tip: Top tip - for an authentic experience, ask for a room in the heritage section of the hotel.
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  • Stayed: April 2012, travelled with family
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Thank RodJohnButler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2012

Canberra is increasingly a great tourist town with a wealth of museums and galleries. It is therefore odd that there are still so few 5 star hotels. The Hyatt is still the most attractive with lovely public areas and a high standard of service. If you are a business visitor and politics is your business this is still the place to stay. While the entry of hotels like the Realm have given the Hyatt a run for its money, the Hyatt is still the place to meet. The room service is good but the food at the only available restaurant is pretty ordinary. Rooms are a good size and style if a little souless - the bathrooms are huge and spotless marble but a little dated. If you are staying in Canberra for business this hotel is a great if slightly pricey choice.

  • Stayed: February 2012, travelled on business
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1  Thank maggs07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Hotel Canberra

Address: Commonwealth Avenue | Yarralumla, Canberra 2600, Australia
Phone Number:
Region: Australia > Australian Capital Territory > Canberra
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Canberra
#2 Romantic Hotel in Canberra
#3 Family Hotel in Canberra
#4 Luxury Hotel in Canberra
Price Range: ₹ 12,574 - ₹ 30,491 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Hotel Canberra 5*
Number of rooms: 249
Official Description (provided by the hotel):
Heritage Listed Hotel which retains many of the classic Art Deco design elements of the original building built in 1924. ... more   less 
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Also Known As:
Hyatt Canberra
Canberra Hyatt

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