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Trish H
Newcastle, Australia

Getaway

3.0 of 5 bubblesReviewed 12 Jan 2021via mobile
The photos on the website must be extremely old as they don’t reflect the current vision. The Mercure definitely needs some serious maintenance and refurbishment also need to update linens blankets and towels. Not even tissues or sanitary bags left in the room. We had to ask every day fo face washer and hand towels. No exhaust fans in bathroom so the mirror fogs up the bathroom was nice and modern.

The room was of a good size which was nice but the decor was very dark furniture very brown and old. The floor in the rear entrance and carpets need a good clean and vacuum.

The bar and restaurant was very ordinary.

It is a very convenient location close to ammenities so that was good. Hopefully they will look into our comments and take them onboard.
Date of stay: January 2021
Trip type: Travelled as a couple
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