This review is for the newly opened Garden bungalow and a villa. But first of all… the hotel beach area is super – nice surroundings, children friendly, there is plenty of space, but the bottom of the sea is rather rocky, so wear shoes or swim. Restaurant is reasonably priced compared to Europe. Service was slow… you have to ask waiters for the coffee that you ordered or even the bill again and again.
Everything inside is new and stylish, however, we had mice (or rats?) visiting us!! So hide all your meals in the fridge if you stay there.
In our unit we found mice poo-poo in the kitchen and in one of the bedrooms. But the worst thing is that during the first night, mice (or rat??) came into one of our bags (Ok, maybe it was not completely closed, but still) and eat a few meals from unopened and factory sealed bags (unopened musli bars and dry bread) were bidden, small pieces of folium and paper lying around. We had 2 small kids with us, one of them crawling age - after this experience we couldn't put her on the floor.
We notified the reception the first morning; they said they would work on the issue. After several visits at the end of the day, pest control came and put traps, but we were not moved into another accommodation even though we requested, and nobody came to wash the floor altough we requested. The mice (rat?) had a meal from the trap, but didn't get caught that night.
Next morning we told the reception that we want to move today to any accommodation available (even small), as we cannot accept having mice inside. It took us several visits to the reception with no luck, finally we came there and stayed for 50min at the counter until they finally could move us. Funny enough, they had told us that they had no accommodation available at all, although after checking hotels.com I could see a villa was available. Well, 5min later we got a villa and were very happy to move away from the mice.
Older style, things are "worn", but great terrace/balcony, dishes and other kitchen equipment are all in, location is max 5min walk to the beach, so very convenient. We were supposed to have internet in the villa, but there was no router. And we found the beds a bit uncomfortable. They were much better in the garden unit.
BTW - dishwasher tabs cost 1 USD pr. Piece at the reception, so put a few in your suitcase from home.
But anyway, surroundings in the whole complex are very nice.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com and TripOnline SA so you can book your Blue Bay Curacao Golf & Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Blue Bay Village Hotel Willemstad
- Best Western Willemstad