Having lived in Newark previously I visited strays regularly and filled my loyalty card with the required 8 beverages to gain my freebie to only have it rudely rejected by the obnoxious manager.
On questioning why he was not going to honour this reward system, which he had implemented previously, he was prepared to have a stand up argument in front of other customers.
He informed me that a new reward card was put in place and he would not honour the promise of a free coffee using my old card.
As you can see on the photos, there is no expiry date anywhere on the card.
I don't usually write bad reviews, however the man I dealt with was exceptionally rude and made me feel undervalued as a customer.
Plus extortionate prices for everything. £7.95 for a panini.
WE ARE NOT IN CENTRAL LONDON!
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