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Reynah flor W

Horrible experience the staff are rude

1.0 of 5 bubblesReviewed 20 Oct 2022
after 10.hours of travel was expecting to have a good rest,but when we arrive at the place the aircon is not working good so we decided to freaking change the room.the next day we decided to eat lunch at the resto and first thing we ask is a cold coke and they said they only have water so my husband stand up and walk to the door and staff start laughing. Seriously you cant be freaking rude to your guest.Insanely disrespectful.
Room dont have wifi
Alot of mosquitos
They dont sell beverages
Staff are rude they will talk behind your back and laugh at you.
Worst experienced ever!
Not gonna come back
Date of stay: October 2022
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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    Reviews (274)
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    1 - 6 of 274 reviews
    Reviewed 30 April 2022

    It was terribly horrible experience.
    We stayed at this resort for a night only as we conclude our trip to Bantayan. We were placed at room 11. The room should NOT be rented out or open to guests to begin with. The room have lot of wear and tear!
    The ceiling is warping and with brown dirty color. The door knob of the CR is rusty. The tiles are old and filthy. The AC is dripping with water as usage progress. The TV is not working but luckily got fixed. The only thing nice in the room is the colorful painting in the wall. I hope the owner /staff of the resort will stop welcoming guests to this room until it is fixed and condusive to stay at to be fair to the guests paying their money even if it's just a basic room. Room rate is 2k/night.
    On the lighter note, the staff are nice and welcoming. Generally, people in Bantayan island are nice, polite people!

    Date of stay: April 2022
    Trip type: Travelled with friends
    Thank minervamannm
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 12 April 2021

    If you wanna go hungry waiting for your food (an hour & 20 min), this is d place for u. The cats inside are hungrier than humans. They’ll reach out to ask for food. Extra bed means mattresses costing 500 pesos each & it’s super thin. Airconditioned rooms in perfect temperature but there’s lots of mosquitos inside so it’s not well cleaned & couldn’t sleep well. Immediately transferred to another resort the next day & it was d best decision ever! If globe subscriber, you get cut off from the world (super loading).

    Pros: white sand beach.

    Date of stay: April 2021
    Trip type: Travelled with family
    Thank 583anjc
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 9 December 2019 via mobile

    Very accommodating. 💯💕👌🏼 Ask them if you guys want to rent a motorbike for a day for like 350 Pesos. You can avail free shuttle going to the port when you check out. They maintain the beach area too.

    Date of stay: November 2019
    Trip type: Travelled as a couple
    Thank joyannb28
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 22 November 2019 via mobile

    This place was highly recommended by my fiancee and it did not disappoint.

    Although there’s a little delay in the email correspondence it did not tarnish our experience here.

    From the time we arrived, the staffs were very hospitable and were already helping us with our itinerary. They are very accommodating, responses quickly to guest’s requests.

    The room that we had was big enough for 4 adults and a child; however; they need to do some improvements in the room.

    Food taste is also good but breakfast selection needs to improve.

    Overall, a wonderful stay. We would recommend and stay again!

    Date of stay: September 2019
    Trip type: Travelled with family
    Thank JPzdan
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 4 November 2019 via mobile

    This place is ideal for those who are going to Bantayan Island for the first time. Although, it's not my first but this resort will definitely give you a good starting point for your island adventure. You dont really need super nice rooms if youre in the island to explore, not unless the resort itself is the destination.

    Pros:
    1. Very good beach (same shore with Anika, they are neighbors)
    2. Accessible location from port (you can
    even walk going to the resort if you prefer)
    3. Quiet and peaceful since it is not located in the town proper (but it is very close)
    4. Can be a jump off point for island hopping
    5. Relatively affordable in comparison to the resorts in the area.

    Cons:
    1. Lack of maintenance in some rooms.
    2. Expensive food in the restaurant (but the town center is nearby so no worries)

    Date of stay: October 2019
    Trip type: Travelled with friends
    Thank jayveritardo
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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