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“Dave”
Review of Coach House

Coach House
Ranked #29 of 100 Restaurants in Stretford
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed 6 April 2018 via mobile

Excellence service. Kids loved the play area. Food was value for money and all the staff were very friendly and looked after my children very well.

Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (216)
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8 - 12 of 216 reviews

Reviewed 31 March 2018 via mobile

staff have very poor customer service skills and some are just rude. The food quality is not worth price charged. Waited over 1 hour for food in a very quiet restaurant, when my lasagne arrived it was more like soup it was so wet and had clearly been prepared using cheap ingredients and burnt garlic bread, spoke to manager but she wasn't interested in any feedback.

Thank doodah33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2018

We came here for a mid-week family birthday meal. Not an enjoyable experience. Despite being very quiet, the service was very poor. We were here for over 2.5 hours just for a main course and desert. We waited for over an hour for our main courses, one of them arrived 15 minutes after everyone else's - who by this time had already finished their meals. Ordered deserts and was told they would be out in 'about ten minutes'. 40 minutes later (and our table still not cleared from the main course), after chasing them up, they arrived - all but two of them, which arrived 10 minutes later. Again, the rest of the group had finished theirs. We weren't the only diners having trouble, there were numerous other guests asking where their food was.

Points awarded for having a vegan burger on the menu, points subtracted for serving it on a brioche bun with coleslaw!

All in all, a tedious experience. I won't be back.

    • Value
    • Service
    • Food
Thank Andy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018 via mobile

We arrived on a Sunday afternoon it was very busy but lots of young staff wondering around aimlessly. We ordered two burgers which were cold and hard like they had been been cooked several hours earlier the kids meal was also cold everything looks like it’s been warmed up in a microwave awful a experience this used to be a nice venue. We was going to order the carvery all the veg looked very dry and hardly anything left

1  Thank Graham200963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2018

Came in with my family for mothers day, after a hectic morning of running round families present delivering it was nice to be sat down and offered full table service by Ciara C. She was great with my children making sure they were happy, she let them order their food which made them feel very grown up asking them for their sides which made their day. Nothing was too much trouble for her she made sure that we all had the best meal possible, the food was lovely and efficiently delivered for the business of the resteraunt.

I would highly recommend as i thouroughly enjoyed my visit.

Ciara C deserves a lot of recognition as she was the same with all the tables around as she was with me and made mine and my families visit that bit more special. Well done Ciara !

Would like to say thank you to the whole team though as they all were lovely ! well done guys keep it up.

    • Value
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    • Food
Thank 263charlie1875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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