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“Expensive and awful service”
Review of Lan Yuan

Lan Yuan
Ranked #27 of 48 Restaurants in St. Ives
Restaurant details
Reviewed 6 April 2018 via mobile

We went there to have a quick meal. Took 15 minutes to take the order. An hour after the meals still hadn’t arrived. Twice we told them we had a show to go to. The second time the waitress came from the kitchen to say they would start cooking the meals now. Obviously the kitchen is matched to the seating.

No food identified as gluten free on the menu.

They didn’t seem to care that we got up and walked out.

The menu was expensive for Chinese food. They advertise as being Asian food but this is a typical Chinese restaurant. The food glistened with corn starch and most l8kely full of msg.

Do yourself a favour and go elsewhere.

1  Thank Geoff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (43)
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3 - 7 of 43 reviews

Reviewed 5 April 2018 via mobile

Friend took us along to try this local restaurant as previous last year they had great meals here. Well we're to start the service bad, our first sever was not able to understand our choices so another came over not to take our order but to just tell her so she could understand so we basically repeated ourselves 3 times. 3 choices on the menu were unavailable??? Then the food worst Chinese for the prices $120 I've had. Duck overcooked please how does thus happen I guess because it was old & recooked, snake beans dry & soggy & a strange taste. We ordered shanghai chicken which came to us as sweet & sour chicken I asked is this the right dish to be told that's how we cook it??? Then don't just put another name on all your dishes if your going to cook them all the same. Salt & pepper squid rubbery & not crispy. I will give the good & bad but was so disappointed ...sorry one good thing they took the chicken dish off the bill when we asked... maybe since there is not many Chinese restaurants in this area it has a good rating or as others & our friend noted it's changed for the worse. Really get another chef please.

2  Thank snoopkitty o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

Had a lovely dinner here, the whole steamed barrumundi was perfectly cooked, the staff were friendly and gave just the right amount of attention. It was a very pleasant experience.

Thank YummyHunter77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2018

This restaurant has definitely changed hands. Lan Yuan used to be our go to Chinese takeaway, but unfortunately it is not good any more. They have changed the menu, and dishes such as lemon chicken and sechuan lamb chops are no longer available. The chicken san choy bau is still there but it was terrible, as was the sechuan chicken which tasted like it had vicks vapour rub in it. It's quite disappointing because the original Lan Yuan was awesome. Sorry guys, the staff are lovely but please sort the food out.

    • Value
    • Service
    • Food
Thank Natasha E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2018 via mobile

Excellent from start to finish. Good service, lovely atmosphere and top food. Can not fault. Worth the travel up from the beaches

Thank Debbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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