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“Great Location and Value”
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Excellent
42 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 2
Puerto Morelos, Yucatan Peninsula

Reviews from our community

Excellent - based on 42 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
French first
Any
English first
rivsma
Hermosa Beach, California
1 review
“Great Location and Value”
Reviewed 10 July 2015 for a stay in July 2015

We really enjoyed our stay at Casa Toucan. It was awesome to relax by the pool with a couple of beers or the on-call masseuse, and also a treat to walk a few steps to the pier and take a 5-minute boat ride to the reef for some amazing snorkeling. We saw a sea turtle, manta ray, a bunch of lobster, sun fish, barracuda, and pompano fish. Another party on our boat saw a reef shark. The reef is a protected national park and a treasure. Don't miss it. Just make sure to put (reef-safe) sunscreen on your backside if you're guera like me.

Casa Toucan has an excellent waterfront location just a stone's throw from a bunch of great restaurants (we especially enjoyed El Nicho, El Merkadito, Taninos, and Chimichurri). Too many to choose from!

The owners (Jon and Alicia) live on site and were super friendly, accommodating, and full of great recommendations. Thanks again, guys.

Travelling group: Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Nov 2015
Jill & Doug -

Thank you for your kind works regarding your stay here at Casa Toucan in Puerto Morelos. You certainly took advantage of the highlights that our little village has to offer. It makes me happy that you had so many beautiful sightings while snorkeling our precious reef. We hope to see you again in the future. Hasta luego!

Jon & Alicia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mariaguap...
berwyn, illinois
Level 6 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Really Great!”
Reviewed 22 June 2015 for a stay in June 2015

We spent 3 days here in early June following a wedding at an AI resort nearby. Sort of a tale of two vacations but I could not have been happier with Casa Toucan and our little casita was just right for us for a few days. Our hosts were friendly and helpful while giving us our space and respecting our privacy. They provided detailed instructions on things to see and do in the area. If you need to feel connected, the wifi is included and it's FAST- much better than have at home. We had some rain and spent some time holed up in our room. Not to worry- there is a large flat screen TV (on the wall so as not to take up any floor space!) with a huge library of videos to watch- kept us entertained during the worst of the rain.

The location is awesome, the unit itself small but all that we needed and we really loved Puerto Morelos and are hoping to return soon! I would recommend this place in a heartbeat and if we came back with another couple I would consider the 2 bedroom unit.

The website says it all- believe the pictures, believe the reviews!

Thanks Jon and Alicia for a great stay!

Maura and Rich

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location
Liked least: leaving
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Jun 2015
Maura & Rich -

Thank you for your kind words regarding your stay with us here at Casa Toucan. We are happy that you discovered Puerto Morelos and the quiet, laid-back, relaxed atmosphere that it offers in comparison to the AI resorts. Our journey that brought us to live here full-time started at a nearby AI, and we would not change anything about our lives here now.

It was a pleasure having you here and chatting with you. Please come back when you can stay longer! Saludos y Hasta Luego!

Jon & Alicia & Jon Conner
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chanc2286
Celina, Texas
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Perfect”
Reviewed 14 May 2015 for a stay in April 2015
1
person found this review helpful

My wife and I stayed at Casa Toucan this past April, could not have asked for a more convenient, beautiful, peaceful Casita. Owners are great and full of useful information. The location of this condo could not be better.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Close prox to town
Liked least: Seagrass, unavoidable this time of year
Travelling group: Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 May 2015
Chanc & Teresa -

Greetings! Thank you for your kind words regarding Casa Toucan. We agree that we are spoiled by such a perfect location - everything in Puerto Morelos is within a 2-3 minute walk - yet the property is very quiet and peaceful. We enjoyed having you here and we look forward to seeing you again soon!

Best,
Jon & Alicia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
rmferry
Kingston, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Absolute Paradise”
Reviewed 23 March 2015 for a stay in March 2015
2
people found this review helpful

My husband and I just returned from an absolutely wonderful stay at Casa Toucan 3 in Puerto Morelos. Casa Toucan is very well maintained by the owner Jon and his wife Alicia, who were very welcoming and informative. Our suite was very cozy and romantic, with gorgeous sea views and located literally steps from the beach. The suite had everything we needed-enough dishes, appliances, linens, etc. and it was spotless when we arrived. The location cannot be beat-just out the front door and we were again steps away from the centre of town. There was a market, music, and plenty of amazing restaurants. There are many activities available near by, snorkeling, bike tours, etc. but my husband and I just wanted to have a relaxing, quiet break and we had just that. There were other guests at the Casa but they respected other guests' privacy and space. This was our first visit to Puerto Morelos and to Casa Toucan but we have every intention of returning again and again after our wonderful experience!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location and the cozy suite we rented
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Mar 2015
Ruth & Murray -

Thank you very much for your kind words regarding your stay at Casa Toucan. It was a pleasure having you here. We are happy that you discovered Puerto Morelos and all that it has to offer against a wonderfully peaceful, tranquil, relaxing backdrop. You are correct that you can stay very busy here with various activities, or you can relax and do nothing at all!

We look forward to seeing you again in 2017. Hasta luego!

Best,
Jon & Alicia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kelly s
winnipeg
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A Perfect Fit!”
Reviewed 10 March 2015 for a stay in February 2015
3
people found this review helpful

We have vacationed in many tropical locations over the past 11 years. This was our first time visiting Puerto Morelos and it won't be the last. We researched the area thoroughly, and were pretty confident it was a good fit for us. Quaint, laid back, safe town with an exceptional beach / snorkelling, lots of great restaurants and very friendly people. Our most pleasant surprise however, was what a perfect fit Casa Toucan was for us. We stayed in the studio (Toucan 3) and found it to be exactly as advertised. Jon (owner) provided as complete an information package as you could hope for. Any inquiries made prior to arrival received prompt (within an hour or so) reply. Jon and Alicia are superb hosts and played a big part in what has become our favorite vacation to date. Muchas Gracias!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: leaving
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
12 Mar 2015
Kelly & Sharon -

Thank you for your kind words regarding your stay here at Casa Toucan. We are happy that you discovered Puerto Morelos and we hope to see you again soon. It was a pleasure being your host. Hasta luego!

Jon & Alicia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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