This was our 3rd trip to OCT but our first with children. We were not disappointed!! There are a lot of reviews talking about AC, having to wear masks, and not as much overall freedom. If you can’t appreciate a mid-pandemic trip that might have a few inconveniences then you should stay home.
The resort was clean and beautiful as always, it never lacks.
Keke was our butler and he was amazing!! He made all our reservations, was present the entire trip all we had to do was text him and he immediately got us what we needed. He also arranged fresh flowers and a surprise birthday breakfast and trip to playa for my family of 9!
All of the bar tenders were fast, polite and gracious! They never gave you the impression that they were overwhelmed or understaffed like some resorts have. They truly made it seem like you were their only patron!
Yes the ac was a little lacking… it’s mexico in august!!
Yes they made us wear masks indoors …it made us feel better as we had children that can’t be vaccinated yet.
The beach and seaweed have been amazing on trips and awful on trips…again it’s Mexico in the summer no one can control this and the resort worked hard everyday to try and minimize it!
We will definitely be back again and again and we will ask for Keke!!More
- Free Wifi
- Free parking