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Reviewed 13 May 2016

Louis Phaethon beach is a lovely family hotel. My husband and me went for a week in the middle of April. We were lucky enough to have a room overlooking the sea (2113), which was kept lovely and clean by Katerina. She was absolutely lovely. The food was good, you could eat from the moment you gt up till 12 midnight! Same with the drinks, i had Bucks Fizz for breakfast each day :) Dido and the entertainment team were fantastic, they all worked so hard. I would definitely go back but not in the busy periods, being a couple. The french school holidays started half way through our week and then there was a lot of children. If you have them it's a fantastic place to visit, thoroughly recommend it.

  • Stayed: April 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Trail810276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas P, General Manager at Louis Phaethon Beach, responded to this reviewResponded 18 July 2016

Dear Guest,
Thank you for taking the time to do an online review.
We are so pleased you thoroughly recommend the Louis Phaethon Beach hotel as we work hard to keep this a lovely family hotel. All our staff works very hard to maintain a high standard of customer service, cleanliness, hospitality, entertainment and our wide variety of cuisine to suit all our guests requirements thus ensuring all our guests have a great holiday with us.
Thank you for thoroughly recommending our lovely hotel, we hope to welcome you back n the near future.
Thank you.
The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2016

This is the hotel to go to!!!!!What an outstanding hotel, Staff were very welcoming, Chilled ice in the room on arrival and a edited letter congratulating us on getting married, two days in another gift for being loyal guests. All staff here are superb, food is spot on with plenty of variety. children thoroughly enjoyed themselves!! Kids wanted to try Thomson's kids club, which was run by British staff, The children thoroughly enjoyed. Entertainment in the hotel was great, always something to do.in the day...These people who pass comment on children in this hotel running around.....What are they going on about???? The hotel is a family based with water slides, and children's splash pool...If people don't want children running around them pick a hotel that caters for that or even better stay at home!!And most certainly don't penalise a hotel because they picked the wrong holiday !!!
Pools were very clean and warm, and plenty of choice to go in.
We would like to give a personal thanks to Filip in the restaurant for his friendly manor ,and professionalism . What a gentleman he is....And also Bobby in the Pool bar and evening bar. You Guy`s are great. Staff like this make a holiday so much more enjoyable.
Cant wait to return back to the hotel!!!

Thank you all!!!

  • Stayed: April 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
3  Thank filip121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas P, General Manager at Louis Phaethon Beach, responded to this reviewResponded 18 July 2016

Dear Guest,
Thank you for sharing your lovely experience with us at Louis Phaethon Beach on line.
We are so very pleased you chose the Louis Phaethon Beach to have your honeymoon, we are delighted to hear your lovely kind comments, we will be sure to pass these on to our outstanding team of staff.
We look forward to welcoming you back on your return in the not so distant future.
Thank you.
The Management

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Reviewed 12 May 2016

Very disappointed. Following recent operation needed some R&R .This hotel is overrun in ALL areas by kids 24/7 .The rooms are very noisy with late night people running up and down corridors and partying till early hrs. ( we did move rooms from a high floor with nice view but over bar and play area to a low floor overlooking main road )There is No adult only quiet areas. We found a small strip close to the sea to sunbathe but because of the wedding conveyorbelt were constantly being moved away by wedding planers so not spoil there photos. The food is very nice but much of the same lunch time and evening . Mainly catering for the British palate. The restaurant is not the best experience but somewhat better if you sit outside. The main entrance to the restaurant has hand gels but not enforced or used by many including all the Thomson reps and the animation team.Also the back and sides doors are open so people walk in us they please .No enforcement on dress code .Often people drinking in lobby in swimwear.The staff are friendly and helpful.

Room Tip: Ear plugs and away from bars lobby and play areas
  • Stayed: May 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
5  Thank piesinthesky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas P, General Manager at Louis Phaethon Beach, responded to this reviewResponded 21 July 2016

Dear Guest,
Thank you for taking the time to do an online review.
We are very sorry to hear you feel this way regarding your stay with us at Louis Phaethon Beach; we are a family hotel and saddened to hear of your disappointment.
We hope to welcome you back in the near future to one of our Louis Hotels in the near future.
Thank you.

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Reviewed 12 May 2016

after my partner and I arrived in an awful hotel about 30min away from Louis Phaethon Beach hotel, we were made to feel very welcome in coming here to finish our holiday. We were short on money and family managed to help us out, aswell as the very accomodating staff who were pleased to help. On arrival we were greeted with orange juice and our luggage was taken for us.

Our room was quite simple and plain, but didn't spend much time there. The TV was hit and miss and sometimes decided not to work.

The activities were good throughout the day and the food was always exciting.

would 100% come back again.

  • Stayed: July 2015, travelled as a couple
    • Value
    • Location
    • Service
Thank Georgia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas P, General Manager at Louis Phaethon Beach, responded to this reviewResponded 21 July 2016

Dear Guest,
Thank you for taking the time to do an online review.
We are so pleased you found our hotel to be amazing and was a pleasure to have you stay with us for the remained of your holiday at Louis Phaethon Beach. We are delighted to hear your lovely comments as we work very hard to ensure all our guests have a good time, enjoy all our food and entertainment.
We look forward to welcoming you back in the near future.
Thank you.
The Management.

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Reviewed 11 May 2016 via mobile

Fab resort, me my husband and 3 year old. We celebrated our 1st year anniversary and management put us on a lovely decorated table and gave us a bottle of champagne. Staff could not be any nicer. My daughter loves the kids clubs which are run 10-12 & 3-5.
Kids pools and slide are amazing
Entertainment all day long!
Hotel grounds are really well kept.
We Asked to change rooms to a ground floor and it was no bother at all.
We will defiantly be returning soon for a 2 week stay.
I am fussy when it comes to hotels and this has ticked all the boxes.
Don't listen to negative reviews

Well done to all at Louis Phaethon

Tips:
bring your own pool towel

If you have a tablet, download lots of free films 'cinemabox' app and bring an HDMI lead to connect to TV as channels are not great.

Stayed: May 2016, travelled with family
3  Thank Newcastle86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas P, General Manager at Louis Phaethon Beach, responded to this reviewResponded 21 July 2016

Dear Guest,
Thank you for taking the time to do an online review.
We are delighted to hear you had a great holiday with us at Louis Phaethon Beach, it was our pleasure. All our great team of staff work very hard to deliver a high standard of customer service to all our guests, we are so pleased you enjoyed all our great facilities.
We look forward to your return very soon.
Thank you.
The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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