Let me start by saying that we had a wonderful week at the Fairmont with our family. A large part of this was that the entire staff was so friendly and accommodating.
The hotel never felt "too busy" - we were always able to get a table without a wait, either for the (wonderful!) breakfast buffet or at the various restaurants on site. There were always plenty of lounge chairs at the pool or by the lagoon, no waking up at dawn to rush down for the daily "stake out". (I am comparing this experience to several I have had at other large Hawaiian resorts, where it felt overbooked and stressed).
Saw many turtles and tropucal fish in the lagoon. Great to have 2 swim options! Pool could be a bit cooler, we found it not too refreshing after a long, hot day. Bonus- hotel guests can check out fins and snorkels at no charge, for 1 hour increments. So no need to bring gear with you and take up precious luggage space.
The rooms were large and the amenities great. And the bed!!!! Didn't want to get up in the morning, so comfortable!!
Hotel is very clean and very well maintained. No dirty corners in the bathroom, no chipped paint, no dirty or worn carpets in the hallways or in the elevator -I was very impressed.
side note- If you want lots to do during your stay, the Big Island may not be for you, notwithstanding the Volcanoes National Park and the Black Sand Beach (turtles!!!!) probably better off staying at the hotel. It takes about 2 hrs to traverse the island with not much scenery.
Overall, i'd say this hotel is a solid home run. Only thing keeping it from 5 stars would be the restaurants. Although very good, there seemed to be some lack of mid- range price options. I think I have read other reviews of this hotel stating the same thing.
- Official Description (provided by the hotel):
- Fairmont Orchid, Hawaii is a Kohala Coast Hawaii oceanfront luxury hotel and resort with white sand lagoon, Hawaiian Spa Without Walls, golf, tennis, five restaurants, extensive meeting and event facilities, and a year-round children's program. ... more less
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- Also Known As:
- The Fairmont Orchid, Hawaii Hotel Waimea
- Fairmont Hotel Kamuela
- Fairmont Orchid Hawaii
- Fairmont Kamuela
- Kamuela Fairmont