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“Underwhelming” 2 of 5 bubbles
Review of Saint Patrick's Hotel

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Saint Patrick's Hotel
Ranked #2 of 5 Hotels in Xlendi
Melbourne, Australia
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Underwhelming”
2 of 5 bubbles Reviewed 3 July 2012

I want to like this place: The location is great, right by the water. The food at the resturant was nice. They have a large carpark which was good for our rental car.

The problem is, they did not have the water view room that we had already pre paid for, and offered us one of two different rooms. I don't want to be too harsh because a year has passed and i'm not 100% certain, but i believe the bay view room had one larger bed and one smaller one, which was not as requested. We ended up staying in the other room facing the interior of the hotel. The room was tidy and decent sized.

The front counter staff were not too professional as well, as it took quite some time before we were able to check in even though there weren't any customers at the time - just a little acknowledgement would have been fine.

Breakfast was nice.

  • Stayed September 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank QBHMCL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Saint Patrick's Hotel, responded to this review, 8 July 2012
We would like to thank you for taking the time to provide us with valuable feedback from your stay at the Saint Patrick’s Hotel in September 2011 which, as you correctly stated, is nearly a year ago.

Please accept our apologies for not having provided you with the room you booked nor with the service you expected.

Since your departure a complete restructuring of personnel has taken place and major emphasis has been placed on guest satisfaction. The recent reviews we have received on TripAdvisor are testament to this. We hope that you will be able to visit us once again in the future to experience these improvements for yourself.

Yours sincerely

Karl Gaffiero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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686 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (217)
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English first
Gloucester, United Kingdom
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 28 June 2012

Recently returned from a weeks stay here, the staff were all excellent and could not do enough for us.
If we ever return to Gozo this is where we'll be staying.
And a BIG thank you to Joe and Lino who made the evening meal times extremely entertaining.
Thanks all, hope to see you soon

  • Stayed June 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Adam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 June 2012

Stayed recently in the hotel with 6 others and we were all impressed with the service and how polite the staff were.
Rooms were clean, tidy and also a good size, will most definetly plan another visit to this hotel

Would like to finish by saying a big thank you to all the staff who made our stay enjoyable especially Joe & Lino in the restaurant

Well worth a vist, ignore the old reviews things seem to have changed for the better there!

  • Stayed June 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crickhowell, Wales, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 June 2012

Stayed there 7 nights at end of May 2012. Everything was just about perfect. We had a sea view room, very clean and comfortable. Staff were very attentive, right down to getting Gluten Free bread for me and always remembered it at breakfast and at dinner. Had an early morning checkout...2am...they prepared coffee and sandwiches for us to take on the ferry.
The only thing I would have liked more would to have had a coffee and tea tray in the room.
We are looking forward to our next trip there!

Room Tip: The Sea View rooms are well worth the extra cost.
See more room tips
  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JudyRhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 June 2012

Stayed here June 2008 for seven days when Joe ran the show. Stayed in club sea view room at the top of the hotel for eight nights 3rd to the 11th May 2012 (slightly cooler in May but lovely) New management team which in fact were very good as are all the staff. Friendly, polite and helpful. Provided with a four nighht option for evening meal which was excellent value, did not have a bad meal here or in Xlendi as all restaurants are very good particularly Restaurant Katerina at one end of the resort. Get a room at the front of the hotel to benefit from the fantastic view and we have to say the balcony on the Club room was lovely to relax. Thank you to all at St Patricks and we will be back.
Note to anyone thinking of booking, sea view room is a must but just do it. Gozo is a lovely small island to relax and this hotel has a lovely feel to it. No one said it is five star but just enjoy it.
Vivienne and Kevin Ipswich England

Room Tip: As stated sea view is a must and the Club rooms even better
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  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Saint Patrick's Hotel

Property: Saint Patrick's Hotel
Address: Xlendi Bay, Xlendi, Island of Gozo XLN 1150, Malta
Region: Malta > Island of Gozo > Xlendi
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Xlendi
Price range (per night): ₹ 3,127 - ₹ 7,076
Hotel Class:4 star — Saint Patrick's Hotel 4*
Number of rooms: 65
Official Description (provided by the hotel):
St Patrick's Hotel in Xlendi is the ideal place to relax while enjoying nature, a variety of water sports, and meeting people from all walks of life. It is a modern comfortable hotel with a truly unique location just a few metres away from the sea. It has 64 rooms, of which 20 have a sea view, 25 have a valley view and 19 have a view over the charming internal courtyard. Rooms are all very attractive and spacious with a relaxing decor. Whatever the view the rooms are a real delight. The sea views are impressive, the valley views are captivating and the charismatic internal courtyard is the hub around which the hotel was built. ... more   less 
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Also Known As:
Saint Patricks Xlendi
Hotel Saint Patricks
Saint Patrick's Hotel Xlendi, Island Of Gozo

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