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“Eventually they got it right”
4 of 5 bubbles Review of Vila Gale Ampalius

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Vila Gale Ampalius
Ranked #7 of 36 Hotels in Vilamoura
Certificate of Excellence
Whitley Bay, United Kingdom
Level Contributor
277 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
“Eventually they got it right”
4 of 5 bubbles Reviewed 21 May 2012

We have just returned from Villamoura and stayed at the Ampalius. Last year we stayed at the sister hotel marina which was great for our generation in the hotel. The Ampalius for two days was like a German saga holiday trip which wasn't good.
Nevermind on checking in we were given rooms which were like a cupboard with no balcony and locked door onto a sun terrace it felt like a prison cell would be. So after having a lengthy conversation with the reception they came up with rooms which slept 4 people to which all of our party changed too. There were 3 bathrooms with an upstairs which had two double rooms.
The breakfasts were repeative but plenty of choice.

Room Tip: Room overlooking the Maine road but it was quiet.
See more room tips
  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank timsc-62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Ampalius, responded to this review, 19 June 2012
Dear Guest,

We would like to thank you for having the time to give you opinion about your stay at the Hotel Vila Galé Ampalius.

Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations, and your comments are therefore very valuable for us and help us in correcting eventual deficiencies and improving our service levels.

We would like to clarify, the hotel has 6 types of rooms, standart twin room, standart twin room with balcony, side see view, front sea view, junior suite and senior suite, your reservation was made for a standart twin room.

Looking forward to welcome again

Kind regards

Elia Figueiredo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,533 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (435)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 14 May 2012

Comfortable break. Hotel is a little tired, but very clean. Waiting staff very good as are the cleaning staff - cheerful and pleasant. Breakfast was good, choice was varied, something for everyone. Pool area is small and in summer will be a nightmare. Plenty of room for extra loungers away from the pool. Location is very good.Lovely beach on the doorstep (with lots of loungers for modest daily charge) and marina just around the corner. We did not have the evening buffet, but then we are not buffet fans! 22 Euros each seemed a little steep for a pretty standard buffet when there are many fine restaurants around the marina and on the roads leading to it. We would not go there in the summer because we suspect they may get a little overwhelmed and standards could slip. We did get this hotel at what we consider to be a really good price and think if we had paid too much more for it that we would be more critical. We would return, but not at the height of the season.

Room Tip: Some rooms do not have balconies and are quite small and confining (our first room was like this, bu...
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CTontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Ampalius, responded to this review, 19 June 2012
Dear Guest,

We would like to thank you your review, which deserved our best attention, and we are very glad that you enjoyed your stay in our hotel.

Looking forward to welcome you again soon

Kind regards

Elia Figueiredo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex, England
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 9 May 2012

We have just returned from a long weekend with friends staying at this hotel which was excellent value. Hotel decor a bit dated but very clean everywhere, plenty of seating, sunbeds communal areas. All the staff from receptionists to bar staff to management were absolutely excellent. All were friendly and helpful and professional at all times (they couldn't do enough for us).
The spa was a nice and although the sauna was out of action, we had try in the Jacuzzi and steam room and then laid on the sunbeds to listen to music and have a nap!
Breakfast was excellent. Loads of choice, hot food was freshly cooked and, once again the staff were prompt, polite and friendly.
Location was perfect. Right on the beach and 10 mins walk from the Marina full of bars and restaurants. We had 3 fantastic meals during our stay and will be writing reviews for the restaurants. We thought meal prices were excellent (approx £30 euros per head) which was for 3 courses, wine, soft drinks of really good quality. We also sampled some lovely crepes and ice creams in the Marina!
Lots of reviewers have mentioned the noise from the casino. We overlooked the casino on the 5th Floor and have to be honest, we didn't hear a thing! Whether we are heavy sleepers I am not sure but I didn't drink so it wasn't an alcohol induced coma! Maybe all the walking and fresh air helped!
All in all, I would highly recommend this hotel for an inexpensive break, (especially for golfers) centrally located in a clean and comfortable environment. It isn't 5 star hotel but it doesn't pretend to be :o) We will certainly be going back for some Winter sunshine.

Room Tip: Pay extra for a sea view if it's important to you. Pay extra for a balcony if it's important...
See more room tips
  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Heidimauve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Ampalius, responded to this review, 19 June 2012
Dear Guest,

We would like to thank you for having the time to give you opinion about your stay at the Hotel Vila Galé Ampalius.

Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations, and your comments are therefore very valuable for us and help us in correcting eventual deficiencies and improving our service levels.

Looking forward to welcome you again

Kind regards

Elia Figueiredo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 8 May 2012 via mobile

Stayed at ths hotel with friends for a quick early break, it is in an ideal location, buffet breakfast very good and bar prices not extortionate. The staff are friendly and courteous and the indoor pool and spa is an added bonus if the weather is changeable. All round a good choice and we experienced no noise from the casino.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vigs70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Ampalius, responded to this review, 19 June 2012
Dear Guest,

We would like to thank you for having the time to give you opinion about your stay at the Hotel Vila Galé Ampalius.

Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations, and your comments are therefore very valuable for us and help us in correcting eventual deficiencies and improving our service levels.

Looking forward to welcome you again

Kind regards

Elia Figueiredo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 5 May 2012

Stayed at this hotel April 15th to 21st, On arrival we were welcomed by a very friendly receptionist, Nuno Coehlo not sure about spelling. He said we would be on floor 9 would that
be ok but as I hate heights I said no and he changed us immediately to floor 2. We found all
the staff were really friendly and helpful. The manager seemed to be everywhere nothing seemed too much trouble for him.

The location is ideal opposite a beautiful beach and just a stroll to the marina

The pool area was lovely.

There was a good selection for breakfast , fruit ,yoghurts, cold meat, bacon mushrooms & beans
It was all self service.

There were mostly golf groups at this hotel.

Overall a lovely stay and would consider staying here again.

Room Tip: Sea view would be best option as the beach is so beautiful
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Corkmist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Ampalius, responded to this review, 19 June 2012
Dear Guest,

We would like to thank you for having the time to give you opinion about your stay at the Hotel Vila Galé Ampalius.

Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations, and your comments are therefore very valuable for us and help us in correcting eventual deficiencies and improving our service levels.

Looking forward to welcome you again

Kind regards

Elia Figueiredo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vila Gale Ampalius

Property: Vila Gale Ampalius
Address: Alameda Praia da Marina, Vilamoura, Quarteira 8125-408, Portugal
Phone Number:
Region: Portugal > Algarve > Faro District > Quarteira > Vilamoura
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Vilamoura
#5 On the Beach Hotel in Vilamoura
#6 Family Hotel in Vilamoura
#7 Spa Hotel in Vilamoura
#7 Luxury Hotel in Vilamoura
#11 Romantic Hotel in Vilamoura
Price range (per night): ₹ 6,497 - ₹ 17,818
Hotel Class:4 star — Vila Gale Ampalius 4*
Number of rooms: 357
Official Description (provided by the hotel):
This attractive hotel is situated directly next to the Marina beach and is located in the tourism centre of Vilamoura. Just across the street guests will find the local casino and the marina just 100 metres away with a huge offer of shops, restaurants, bar and other entertainment attractions in the immediate vicinity. The nearest golf course lies 2 km from the hotel and it is just 50 metres to the nearest public transport connection. The hotel was built in 1992 and completely renovated in 2003. It has 357 rooms divided by 10 floors, including 84 suites suitable for families. Guests are offered a large, peaceful garden and pool area, a stylish lobby with 4 lifts, and a reception that is open to guests around the clock with a safe. It also has parking lot, a game room, a newspaper stand, a shop, a cosy bar and an air-conditioned restaurant with a non-smoking area and highchairs available for small children. The hotel is fully equipped with a conference room and the public Internet terminal room. For an additional cost guests may take advantage of the laundry service and the garage. The impeccable rooms are equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel has an outdoor pool with a children's area, a snack bar, sun loungers and parasols. In addition, it offers an indoor swimming pool, a gym and a spa centre with Jacuzzi, sauna, massage service and beauty treatments. It is also possible to take advantage of offers such as tennis, golf and snooker/billiard tables. There is a fine buffet available at breakfast and in the evening. At lunch and at dinner guests may dine a la carte or chose from the set menu. It is possible to book a half-board stay. The hotel accepts American Express, Diners Club, Eurocard, MasterCard and VISA as payment options. ... more   less 
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Also Known As:
Vila Gale Ampalius Vilamoura
Ampalius Hotel Vilamoura
Hotel Vila Gale Ampalius

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