We prepaid for two nights at the hotel, and missed the first night due to the air traffic controller strike in France. When we arrived for our 2nd night, the desk clerk tried for a long time to convince us that we had canceled our reservation since we didn't show up for our first night. There was no hotel policy about this, but she was absolutely sure that we couldn't stay at Alcantara that night. She finally called someone who told her to give us our room. It would have been nice if she had acknowledged that we had missed a day of our vacation because of the strike, and known to give us our room. WE asked where to park, and she said very clearly that parking on the street was free if we could find a spot. We had found a spot right out front, and left our car there. When we came back from sight seeing, we had a ticket. The woman then seemed to know nothing about parking and would not translate what the ticket said. Apparently the hotel has access to a limited amount of parking spots a few blocks away. When we realized that our car had to be moved, there were none available. We wore our down coats and rain jackets sightseeing - it was chilly and rainy. The heater in the room didn't work, and nothing could be done about it...it was cold. Loud noises that sounded like a fog horn kept us up all night long...still have no idea where they came from. So wish we hadn't stayed at Alcantara.
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- Also Known As:
- Husa Alcantara cáceres
- Husa Alcantara Hotel cáceres