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All reviewsold towngreat hotelpublic parking garageold palacebuffet breakfastexcellent locationwrong directionthe breakfast areaneeded a place to staygluten free optionsnespresso coffee machinesmall squarefair distancejuliet balconyhistoric downtownnarrow streetsmin walk
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Reviewed 15 December 2017 via mobile

Located in the center of the old town makes this a perfect location for me. Walking distance to restaurants/cafes and to all points of interest just simplifies things and makes everything more enjoyable. You can drive directly to the hotel even though the streets to get to the location are quite tight/narrow. But trust me, you can make it. Over night parking is a few minutes away but it's not a bad walk. The design of the hotel goes with the architecture of the city. Which I liked very much. The interiors of the rooms were spacious and warm. Everything seemed relatively new and in good shape. The bed was comfortable. The service all in all was welcoming and helpful as well as friendly. I will be returning

Stayed: December 2017, travelled as a couple
Thank XP C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felisa A, Director General at NH Collection Caceres Palacio de Oquendo, responded to this reviewResponded 18 December 2017

Dear XP,
Thank you very much for your assessment.
It will be a pleasure to welcome you again.
I am glad to know that you enjoyed our facilities and our location.
Best Regard,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2017

Absolutely love this hotel! Everything is perfect including rooms, cleanliness, breakfast and wonderful staff. Some guests have mentioned negative reviews re parking. You can pull up outside hotel to unload your car. The reception will unload car for you and take your luggage to the room. They then give you detailed directions to car park along one way system(very easy to follow and find). Then it is a short walk back to hotel. Will return to this hotel next time I visit the area

Room Tip: Ask for view of the square
Stayed: November 2017, travelled as a couple
Thank TraceyMarbella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felisa A, Director General at NH Collection Caceres Palacio de Oquendo, responded to this reviewResponded 29 November 2017

Dear Ms. TraceyMarbella

Thank you very much for the time you took in writing your impressions about our hotel on TripAdvisor after your recent visit.

It is a pleasure to read that you have enjoyed the location which is very comfortable for exploring our wonderful city, just minutes from the main attractions.

We hope to be able to welcome you again at NH Collection Palacio de Oquendo.

Best Regard.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017 via mobile

Well situated just outside the town walls, with a good restaurant attached. Staff friendly and helpful and the palace is charming. The stay was only marred by noisy doors and plumbing from neighbouring rooms. Excellent value in view of the package.

Stayed: November 2017, travelled as a couple
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felisa A, Director General at NH Collection Caceres Palacio de Oquendo, responded to this reviewResponded 8 November 2017

Dear Carmonaman,

First of all we would like to thank you for the time taken to share your comments with us on TripAdvisor.

Thank you for having taken some of your valuable time to send us your positive feedback about some points of our Hotel and our staff.

It would be a pleasure for all the NH Collection Palacio de Oquendo team to welcome you back in a near future.

Best Regard.

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Reviewed 25 October 2017

In checking in, the staff assisted with bags to the room. They helped us find the parking garage and were always available and helpful. The room was well appointed and quiet; breakfast was good and the one night we had dinner, we found the food very good.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank Geoffrey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felisa A, Director General at NH Collection Caceres Palacio de Oquendo, responded to this reviewResponded 26 October 2017

Dear Geoffrey H,

Greetings from Cáceres!

We would like to thank you for sharing your experience on Tripadvisor.

On behalf of the entire team, it is a proud to know you have enjoyed your stay at NH Collection Palacio de Oquendo.

We would be glad to welcome you back soon to your home in Cáceres.

Kind regards.

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Reviewed 25 October 2017 via mobile

The hotel is a wonderful place in the old town of Caceres which is composed of very narrow one-way streets and pedestrian walkways. Therefore, the parking facility with which the hotel has arrangements for 10 Euros a night is great for walking to, but it is not very convenient for check-in or check-out. And getting back to the Parking Galarza is sometimes a nightmare depending on which GPS program you're using. Sometimes they lead you to a street which goes in the wrong direction or to a stairway down to a different level of the city since the city is built on several levels.
Just be warned....you will get frustrated and you will be cursing out your phone program.
Back to the hotel, it is a very comfortable place with nice big rooms and bathrooms. The beds are very comfortable. The breakfasts are very complete with an opportunity to taste a lot of the regional items.
Everyone here goes out of his or her way to be helpful!
We were here for four nights which is enough to explore the old city and to take some interesting day trips within an hour or two to some of the wonderful sites. We went to the Alcantara Roman Bridge about 1 1/2 hours outside the city. Tomorrow we will go to the Los Barruecos Natural Monument to see some of the natural granite structures.

Stayed: October 2017, travelled as a couple
Thank Daniel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felisa A, Director General at NH Collection Caceres Palacio de Oquendo, responded to this reviewResponded 26 October 2017

Thank you for having taken the time to evaluate your stay in our hotel NH Collection Palacio de Oquendo on Tripadvisor.
I also would like to thank you for giving your opinion about our services and our facilities
Know Sir, that it would be a pleasure to welcome you again in NH Collection Palacio de Oquendo during your next trip to Cáceres.
Best regards,

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