Be warned that shuttle service to-from the airport runs every 40 to 55 minutes with limited hours. The Holiday Inn shares a bus with 3 other hotels, and taxis are not likely to take you for the short ride. Most seriously, the bus is frequently full by the time it picks up at the hotel, so you risk missing your flight. The staff does nothing to help. My dialog with the hotel's General Manager, Mr. Dion Maes, has not resulted in any improvement, citing that the shuttle "has a very high cost to the hotel." Another consideration is that this hotel has switched to computerized self-checkin, but scarce and unfriendly support from the staff seriously affects the service. Twice in a row we ended up with a king size- rather than two single beds. In all fairness, there is nothing wrong with the hotel, but if you stay at an airport hotel for the connection, think again. Instead of the Holiday Inn Brussels Airport, my advice is to select a "non airport" hotel with a service attitude and where you control your own transportation.
- Official Description (provided by the hotel):
- Holiday Inn Brussels Airport hotel is located in the business area of the Brussels Airport, near to the NATO and offices of DHL, British Telecom, Cisco Systems, Hewlett Packard, Johnson Controls, Honeywell, Canon, Deloitte, Bayer, 3M, Toyota, with complimentary shuttle bus on set times to these offices. The fully renovated Holiday Inn Brussels Airport hotel has the largest rooms (32 sq. meters) of all hotels at Brussels Airport. The hotel offers 14 meeting rooms with a maximum capacity of 500 people and 800 Sq. meters. Wireless internet is free of charge in the entire hotel! A scheduled free shuttle service from/to Brussels Airport and the hotel is available for our guests. Enjoy our bar-resto, the extensive Health & Leisure Club with INDOOR SWIMMING POOL, Jacuzzi, steam room and fitness. You can enjoy a real wellness weekend! Holiday Inn Brussels Airport is the perfect hotel when you want to visit the Eurantica Brussels Fair or Intensive Care in March, European Seafood Exposition in April or any other fairs in Brussels Expo. ... more less
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- Also Known As:
- Holiday Inn Brussels Airport Hotel Diegem
- Brussels Airport Holiday Inn
- Holiday Inn Diegem
- Diegem Holiday Inn