Disability room far away from main facilities
Bed too low for disability
Staff did not offer any support for guest with disability
Was refused service for evening meal
Breakfast was £10 each but they ran out of food and only replaced some which was not enough for the amount of customers, thereafter the gas broke and they stopped serving breakfast
Staff at reception were too busy socialising with each other to answer customer questions
Did not accept blue light discount despite agreeing to take it as the staff did not know how to process it
- Free Wifi
- Free parking
- Visit hotel website