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Reviewed 21 September 2017

Family room was excellent and the staff were very helpful.The meals we had were good. We would certainly stay here when visiting Legoland again. The location is ideal for visiting Legoland and is easily accessible from main routes

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank _the_ruecrofts46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DLawrenceCBH, General Manager at Coppid Beech Hotel, responded to this reviewResponded 22 September 2017

Dear Guest,

We would like to thank you for taking the time to leave us a lovely review.

We are pleased to read you enjoyed staying in one of our Family Rooms and that all staff were very helpful. We are delighted to read that you would visit us again, feedback like this really makes us feel as if all our hard work pays off. We will be sure to pass on all your comments to all the relevant departments.

Thank you again and we look forward to welcoming you back in the not too distant future.

Kind Regards
Daniel Lawrence
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017

Traveling on business from the US, the Coppid Beech was probably what I would expect for a mid range hotel. The staff placed me in a quiet location and the room was properly appointed and comfortable. However, I noticed little moths in the room likely from the windows being open when I arrived. On the second day I expected them to be gone, but they persisted. I did not eat at the hotel or use any of the amenities other than the small bar in the lobby. The ales were good, but there was no late evening food to order (maybe room service, but nothing at the bar).

Room Tip: If there is a group, ask for a room on a quiet floor and hallway
  • Stayed: September 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank 3BoyPapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DLawrenceCBH, General Manager at Coppid Beech Hotel, responded to this reviewResponded 18 September 2017

Dear Guest,

We would like to thank you for taking the time to leave us a review.

We are pleased to hear that you were satisfied with your check in experience and that your found your appointed room comfortable. We are naturally disappointed to learn of the issue you experienced when in your room, in terms of the moths. We would really like to investigate this issue further in order to hopefully reconcile your stay and avoid this issue reoccurring. If you wish to assist us with our investigation, please contact us directly on sales@coppidbeech.com with the full details of your stay, we would be very appreciative of any information you can provide us with. In the meantime we will be sure to pass on all your comments to all the relevant departments.

Thank you again and we hope to welcome you back in the future.

Kind Regards
Daniel Lawrence
General Manager

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Reviewed 17 September 2017 via mobile

I've been to the coppid beach 6 times now for various events to hen's, birthdays or just girls nights out. It is exactly the same each time. A really good night, food ok, starters and desserts not great but main meal good. The live band is great and the rooms are clean. The down side are the facilities and that we booked cream tea and it was such a disappointment...the scones and cakes were not home made and not worth the added pounds. The facilities need updating as there is much improvement they can make seeing the popularity. They cut too many corners and risk people not returning. The menu choice for packages are getting smaller and the food is not as good as it was 5years ago. This should improve not decline especially as the price has gone up. No water in rooms..another thing reduced. I would go again but only if I couldn't find something better. And I definitely wouldn't have the cream tea- it's embarrassing that such a big hotel would give you some scones straight from Sainsbury's shelf!

Stayed: September 2017
Thank justhonest2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DLawrenceCBH, General Manager at Coppid Beech Hotel, responded to this reviewResponded 18 September 2017

Dear Guest,

We would like to thank you for taking the time to leave us a review.

We are so pleased to know that we have such loyal guests who enjoy themselves each time they visit the Coppid Beech Hotel. We are pleased that you thought the live band was great and that your room was clean. We are naturally disappointed to learn of your disappointment when it comes to your Afternoon Tea booking. This is not something we usually receive negative feedback on and we can assure you that all our cakes and sandwiches are freshly made, on the day the day of service. Your comments are very concerning for us and we will most certainly look into them further.

Thank you again and we hope to welcome you back in the future.

Kind Regards
Daniel Lawrence
General Manager

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Reviewed 13 September 2017

What a weird looking place. But that's good as it is highly individual. Wake up here and almost smell the Alpine air. In all seriousness, it's a lovely hotel well located for the M4 and predictably, the ski centre and ice rink.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 900Lancasterfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DLawrenceCBH, General Manager at Coppid Beech Hotel, responded to this reviewResponded 14 September 2017

Dear Guest,

We would like to thank you for taking the time to leave us a lovely review.

We are so pleased to read that you appreciate the quirky and individual look of the hotel, this is something that appeals to many of our guests and what makes staying at the Coppid Beech Hotel so memorable. We are glad that you think we are a lovely hotel and that we are situated in a good location overall. We will be sure to pass on all your comments to all the relevant departments.

Thank you again and we look forward to welcoming you back in the not too distant future.

Kind Regards
Daniel Lawrence
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile

We arranged a 70th Birthday Party at this hotel for 80 guests and from the first contact to the morning after the party everything was great. They provided a great room, fantastic food, great disco. We had a fantastic party. Our guests booked around 30 rooms and everyone was pleased with their stay. We even had part of the restaurant put aside for our guests for breakfast. Staff were attentive and freindly. The overall cost was very reasonable and the quality of everything could not have been better. A really memorable evening.
Thank you

Stayed: September 2017, travelled with family
Thank Les S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DLawrenceCBH, General Manager at Coppid Beech Hotel, responded to this reviewResponded 7 September 2017

Dear Guest,

We would like to thank you for taking the time to leave us a lovely review.

We cannot tell you how delightful it is to read your kind words. We are so pleased that everything went to plan for the 70th birthday party and you all had a fantastic time here at the Coppid Beech Hotel. Hearing that staff were attentive and friendly is wonderful feedback as we pride ourselves on the high standards of service that we aim to provide all our guests with, therefore your comments are very rewarding for all the team here. We are glad that you felt we offer value for money and that we were able to contribute towards your memorable and special evening. We will be sure to pass on all your comments to all the relevant departments.

Thank you again and we look forward to welcoming you back in the not too distant future.

Kind Regards
Daniel Lawrence
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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