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“Again a stay in the Hilton Zürich Airport Hotel”

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Hilton Zurich Airport
Ranked #2 of 10 Hotels in Opfikon
Certificate of Excellence
Reviewed 11 October 2017

A few years after my last stay in the hotel, I am back here. I liked the hotel due to it's friendly staff and general quality. That has not changed the staff is as I remembered, the quality is the same, but the hotel could profit with a "modernisation"
Rooms are good, but to exceptional as they were in the past, the space is good, TV is good, biut lacks the functionality build in the TV sets (No internet connection).
Further good food, perfect breakfast nice lounge although a bit bigger would be nice.
All in all I will be back next time.

Room Tip: Ask for the rooms on the 1st floor. They are bigger
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  • Stayed: October 2017, travelled on business
    • Value
    • Rooms
Thank pveijndhoven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, Front Office Manager at Hilton Zurich Airport, responded to this reviewResponded 12 October 2017

Dear pveijndhoven
Thank you very much for choosing once again the Hilton Zurich Airport and the positive 5 star review.
Great that you always enjoy our friendly staff and our good quality.
The entire team is looking forward to welcome you the next time.
Best regards
Mark V.

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Reviewed 11 October 2017

I stayed at the Hilton Zurich on 10/7/17 before having to leave for an early flight on 10/8/17. We used the shuttle service to/from the airport for our flights and also used the shuttle to get back to the airport in order to take the Flughafen train to the Zurich HB station so we could enjoy time in town. Shuttle came frequently and had a large cargo trailer for lots of luggage. The shuttle does cost 5CH which we were only charged upon our return to the airport when we checked out. You also need a ticket to board the shuttle from the hotel so make sure you get this from the front desk! As a Hilton Honors member I was given an upgrade to a larger room. I also received a free drink ticket for the lobby bar. I left my wedding rings on the bathroom counter when I checked out. I contacted the hotel via email and phone within an hour of checking out. Although it took the staff two days to confirm they had my rings, once they did they returned them very swiftly! I appreciate the integrity of the staff in returning my rings - they are very precious to me!

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank 424kristinec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, Front Office Manager at Hilton Zurich Airport, responded to this reviewResponded 12 October 2017

Dear 424kristinec
Thank you very much for the lovely feedback about your stay at the Hilton Zurich Airport. It has been a delight having you here and we appreciate the nice words towards our team members and services. We are happy to hear that you enjoyed the free upgrade as a Hilton Honors member as well as our frequently running shuttle
We are looking forward to welcome you again!
Best regards
Mark V.

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Reviewed 10 October 2017

This hotel is long overdue for a major remodel. Everything about this property is dated--from the layout to the room furnishings and plumbing fixtures. The service is up to typical Hilton standards--but the property itself is simply not.

  • Stayed: October 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Nomad-RobG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, Front Office Manager at Hilton Zurich Airport, responded to this reviewResponded 11 October 2017

Dear Nomad-RobG
Thank you very much for taking the time to write us your honest feedback after your recent stay with us.
We are sorry to hear that you could not enjoy the time with us, but are happy that you appreciated our dedicated colleagues who provide a good service.
If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Best regards
Mark V.

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Reviewed 10 October 2017 via mobile

Restaurant staffs were extremely friendly and polite(especially the trainee), service was efficient, enjoy the stay here.
Received a bottle of water when check-in at the counter. There is also bike rental at the hotel, u can go out in the woods behind the hotel.

Stayed: October 2017
Thank Joy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, Front Office Manager at Hilton Zurich Airport, responded to this reviewResponded 11 October 2017

Dear Joy C
Thank you very much for choosing the Hilton Zurich Airport and for the positive feedback.
Great that you enjoyed our extremely friendly and polite staff in the restaurant.
The entire team is looking forward to welcome you the next time.
Best regards
Mark V.

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Reviewed 10 October 2017 via mobile

Very good food, fresh, personnel nice and friendly, helpful. Good reception. Clean rooms. Very large tv, very quiet rooms. Shuttles that can bring you to the airport anytime at no cost. I like it here. Keep up with the good work

Stayed: October 2017, travelled on business
Thank Stefana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, Front Office Manager at Hilton Zurich Airport, responded to this reviewResponded 11 October 2017

Dear Stefana P
Thank you for your positive 5 star review!
Great that you enjoyed our friendly and helpful staff as well as our clean rooms.
The tire team is looking forward to welcome you the next time.
Best regards
Mark V.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Zurich Airport

Address: Hohenbuehlstrasse 10, Opfikon, Zurich 8152, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich > Opfikon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Opfikon
#4 Romantic Hotel in Opfikon
#4 Business Hotel in Opfikon
Price Range: ₹ 7,382 - ₹ 14,571 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Zurich Airport 4*
Number of rooms: 323
Official Description (provided by the hotel):
The HILTON ZURICH AIRPORT is situated only 5 minutes from Zurich’s international airport and 15 minutes from downtown with its popular lakeside promenade, the old town and many cultural attractions. Direct access to the highway, the proximity to public transportation, the business district, the trade show venue and to the “Hallenstadion” makes the HILTON ZURICH AIRPORT the ideal starting point for your business or leisure trips. The hotel offers spacious modern rooms, bright top-equipped meeting and conference rooms, as well as exquisite cuisine with 180 ° panoramic view. ... more   less 
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Also Known As:
Hilton Zurich Airport Hotel Opfikon
Hilton Hotel Zurich Airport
Hilton Opfikon
Opfikon Hilton
Hilton Zurich Airport Canton Of Zurich, Switzerland

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