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Reviews (149)
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All reviewswine bardouble kingsports massagerestaurants and barsbreakfast was includedgood sizeclean roomsmini barjunior suiteharbour baylight sleeperdecent spreadnice hotelswimming poolmin walkwithin walking distanceone night stay
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A TripAdvisor Member
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Reviewed 1 April 2018 via mobile

Stayed here for 2 nights with breakfast included in the package. As we are vegans, there are not much food available for us at the breakfast buffet. Only options we have is salad. So we check with the staff if we can have a fried rice or noodles with just vegetables, the response we got from the staff is that we have to pay if we want them to cook that. And when I mention that they are the first hotel I stayed who demand we pay for the food when we have already paid for that in our package, they replied that they are different from other hotels. To add on, they say if we want vegetarian food we can go out and buy on our own. We just have to eat what they have prepared.
We can pay for our own food but what puzzled me is the insensitivity shown by the staff to hotel guests with different needs.

Stayed: April 2018, travelled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018

The hotel room is clean and in good size. I booked a triple room, it is comfortable with all necessary amenities. Breakfast was decent. Location wise, it is not within walking distance to Nagoya Hill shopping, but a short taxi ride about 7 minutes can do. 20 minutes car ride to Batam Center ferry terminal. Overall it was a good stay with reasonable price.

Stayed: March 2018
Thank Viki D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2018

booked this hotel for 3 nights and was not expecting to much, but it was surprisingly good,very good location ,lots of restaurants around the corners and lots of pubs/bars,wifi very good to ,if theres something to say its bad that a Junior suite not include a balcony or view against the pool,good staff and very good breakfast to,the minibar didnt include any beers and the small shops outside didnt sell beer either had to walk to a taxfree shopp,but will be back

  • Stayed: January 2018, travelled solo
    • Location
    • Rooms
    • Service
Thank Tommy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2018

The hotel's appearance from the outside was a bit run-down. However, the inside of the hotel and the hotel room looked clean and well-kept. We had no complaints about the room cleanliness. The room service was good. Breakfast was decent. We had the view of the city and during new year's eve it was a prime location to watch the fireworks.

The only issue we had was the water coming out the shower and the tap was brown initially and we had to let it run a bit longer to get cleaner water. Apart from this, the overall experience was okay.

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank SreejithBalakrishnan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2017 via mobile

Stayed there for 2 nights with my with and son. Its decent and comfortable.

Dont expect to do lots of things in the hotel because it was ment for us to sleep only. Tried to book for Massage services there but fail. Because it there was no available slot. Even after we tried calling but only manage to get a call back to know if anyone back out from their appointment.

During breakfast, not enough seat to accommodate everyone. We have to use the hotel's lounge area. The is awesome but service is not there. The glasses and plates didnt top up.

Room service was fast in getting our food.

Basically you are paying for the time u are sleeping there. Dont expect much.

Stayed: December 2017, travelled with family
Thank Silencieuse N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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