Well this Christmas experience was fantastic well worth the money. Staff were very friendly and it... read more
Well this Christmas experience was fantastic well worth the money. Staff were very friendly and it... read more
Came for the Santa experience. Excellent, really great Santa. Stopped off for food in the... read more
Led by our guide, Tom, we had a very informative visit to The Royal Mint and were given a lot of information about its operation. I certainly learnt a lot while I was there.
If you like taking photographs, as I do, you need to be aware that photographs can't be taken everywhere due to security concerns. I was surprised when this even included machinery that was outside the main centre.
Thank you for visiting The Royal Mint Experience and for your kind review. We'll be sure to pass your kind words onto Tom, who is a fabulous tour guide. We are so fortunate to share stories of The Royal Mint with this great team.
Photos and videos are welcomed and encouraged in our visitor centre and exhibition, however we do need to follow the strict guidance of our security team during the tour. We're grateful for you raising this and will look to improve the information offered on photography while booking.
We appreciate your time in writing this review and hope to welcome you back soon! In the meantime please keep an eye on our website and social media for any news on upcoming events.
Diolch yn fawr,
The Royal Mint Experience Team
Such a magical experience. Staff all very friendly and kept using the childrens names when speaking to them. Santa was fab. Never felt rushed and because you go around in small groups the whole experience felt very personal
Thank you for visiting The Royal Mint Christmas Experience and for your time in sharing your kind thoughts. We're delighted that you enjoyed meeting Santa and felt the experience was personal to you.
We appreciate your time in writing this review and hope to welcome you back soon! In the meantime please keep an eye on our website and social media for any news on upcoming events.
Diolch yn fawr,
The Royal Mint Experience Team
This is normally a museum experience but I’ve just visited the Christmas Experience. It’s was wonderfully set up and although I was on my own the children on the same trip had an excellent time. Engaging, fun and Christmassy. Would recommend to anyone for a Santa visit.
The food from the restaurant was delicious. A very generous turkey, stuffing and cranberry sauce roll with roast potatoes and a big pot of the best gravy around. 😋
Thank you for visiting The Royal Mint Christmas Experience and for your warm words. We're delighted that you were taken in by the atmosphere and secretly hope that you had even more fun than the children!
We appreciate your time in writing this review and hope to welcome you back soon! In the meantime please keep an eye on our website and social media for any news on upcoming events.
Diolch yn fawr,
The Royal Mint Experience Team
Great Visit, Peter the Host was very good and explained the History of the Mint very well. The Food ( Buffet) was absolutely lovely and the Staff very Friendly.
Thank you for visiting The Royal Mint Experience and for your kind review. We're very proud of Peter and are so fortunate to open The Royal Mint to guests with this great team. No visit is complete without a trip to the café, so we're delighted that you were able to enjoy your buffet.
We appreciate your time in writing this review and hope to welcome you back soon! In the meantime please keep an eye on our website and social media for any news on upcoming events.
Diolch yn fawr,
The Royal Mint Experience Team
It is essentially a museum. I think curiosity was the incentive for our visit here. The reality is short guided tour which concentrates on and explains the pressing of the images on coins and medal of all sorts and countries. The brief view of a very small part of the factory does little to enhance the visit as there is little to observe and no mention of the metallurgy which must be an important part of the process. The exhibits are well done but I expected more of the guided portion of the visit. It was delivered by a pleasant young lady, clearly long practiced, working on autopilot without much feel or empathy for her audience and oozing an air of haste to get us quickly processed and passed through to the large exhibit space. The saving grace is that it is not that expensive at around £12.50 (perhaps £10.00 would be better for what you get). What I was impressed by was the café which I cannot praise enough. It was efficient, outstanding value and providing lovely food albeit for a very limited menu. If you are in the area, yes, by all means visit but it is not worth a long “trek”.
Thank you for visiting The Royal Mint Experience and for your time with this feedback. We're so proud of our tour guiding team, who are the heart and soul of the experience; though we are disappointed to hear you were feeling rushed through your tour. This is not the standard we hold ourselves to and will ensure we are putting the processes in place to support the team to deliver 5* tours every time.
Explaining how the metals are mixed and prepared for coin production is a part of the tour, so we will look into the context of why this might have been missed during your visit.
We appreciate your time in writing this fantastic review and hope to welcome you back soon! In the meantime please keep an eye on our website and social media for any news on upcoming events.
Diolch yn fawr,
The Royal Mint Experience Team
The Royal Mint VIP Tour- I visited with my dad because he collects some of the coins. I didn’t know much about The Royal Mint but now I do!
You don’t have to be a collector to have an amazing time at this place. I was expecting a long lecture or sales pitch almost but it was nothing like that at all.
We were treated to hot drinks, snacks, a gorgeous lunch spread with blue cheese and Brie (vegetarian and vegan options were also available), a miniature afternoon tea with a selection of cakes and little gifts and souvenirs to take home at the end too.
It begun with a brief summary of the history of The Royal Mint, we then had one of the individuals who designs the actual coins come to explain his thought process and some of the symbolic meanings to his designs. He explained his inspiration and pointed out some of the details you’d never usually notice.
We then moved through to the actual tour itself where we were shown the fascinating stages behind the coin making process. We were given opportunity to make our own coins and ask as many questions as we liked.
The entire day was incredibly well put together. Super well organised, continuously interactive and genuinely flawless for me. The group was small and intimate so it felt like they could tailor the day to us and everyone was super engaging.
For several days after I found myself continuously telling people random facts about our coins, foreign currency, gold bars, the history of london, olympic medals …
I would absolutely reccomend!
Thank you for visiting The Royal Mint Experience for a VIP tour. We're so glad you enjoyed your day and found the different stops interesting; we imagine you'll look at coins in a whole new way now you know what you know!
We've passed your kind words to all of the teams involved, which have been gratefully received.
We appreciate your time in writing this fantastic review and hope to welcome you back soon! In the meantime please keep an eye on our website and social media for any news on upcoming events.
Diolch yn fawr,
The Royal Mint Experience Team