Well this Christmas experience was fantastic well worth the money. Staff were very friendly and it... read more
Well this Christmas experience was fantastic well worth the money. Staff were very friendly and it... read more
Came for the Santa experience. Excellent, really great Santa. Stopped off for food in the... read more
We had a great time at the Royal Mint , very friendly staff , and our tour guide Tom was super lots of interesting facts about coins etc , the kids enjoyed also the pirate day and making their own 50p , a treasure . Refreshments were good and reasonable overall we had a fun day
Thank you for visiting The Royal Mint Experience for a tour with the fantastic Tom and our Pirate Takeover event! We're so glad you enjoyed your day and will be sure to pass on your kind words.
We appreciate your time in writing this review and hope to welcome you back soon! In the meantime please keep an eye on our website and social media for any news on upcoming events.
Diolch yn fawr,
The Royal Mint Experience Team
Brilliant experience. Carys our tour guide was very interesting, informative and clearly has a great love for the work she does. The venue is a great 60mins tour behind the scenes, even got to go on the floor and see the machines. I got here early and have a nice cafe lunch, advise adding that extra hour before arriving to enjoy the pleasant venue, gift shop and collect the tickets etc.. very enjoyable. 5/5
Hello! Thank you so much for your recent visit to The Royal Mint Experience. We are thrilled you enjoyed your tour with the brilliant Carys and your visit as a whole.
We're very excited to let you know that you review was our 2,000th! As a little celebration, we'd love to offer you a prize; please contact experience@royalmint.com so we can arrange this with you.
Thank you again for your visit and time in writing these warm words, we hope to welcome you back soon! In the meantime, keep an eye on our social media channels for news on upcoming events, offers and news.
Diolch yn fawr,
The Royal Mint Experience Team
Been several times to the mint and always learn something new! Carys our tour guide was fantastic. Brought my son and nephews along and they loved it too. Thank you!
Thank you for visiting The Royal Mint Experience again, it's always a pleasure to welcome you. We're so glad you enjoyed your tour with Carys and learned something new, she's such an asset to our team and we'll be sure to pass on your kind comments.
We appreciate your time in writing this review and hope to welcome you back soon! In the meantime please keep an eye on our website and social media for any news on upcoming events.
Diolch yn fawr,
The Royal Mint Experience Team
Took my son and two nephews and had Carys as our Tour guide and she was absolutely amazing and the tour was amazing too, I highly recommend you he tour
Thank you for visiting The Royal Mint Experience, we're so glad you enjoyed your tour with Carys, we'll be sure to pass on your kind comments.
We appreciate your time in writing this review and hope to welcome you back soon! In the meantime please keep an eye on our website and social media for any news on upcoming events.
Diolch yn fawr,
The Royal Mint Experience Team
Absolutely fantastic tour guide and experience
A MUST TO … so interesting and historic facts built in fascinating
THANK YOU ALL
Thank you for visiting The Royal Mint Experience, we're so glad you enjoyed your tour and found the history fascinating. We'll be sure to pass on your kind comments to the team.
We appreciate your time in writing this review and hope to welcome you back soon! In the meantime please keep an eye on our website and social media for any news on upcoming events.
Diolch yn fawr,
The Royal Mint Experience Team
We visited the experience as a group of 4 adult family and friends. On arrival, we were greeted by friendly staff before starting our tour with our guide, Tom. It was a very full tour (school holidays!) which made some of the areas on the tour quite full and so it was harder to see everything especially in the factory area (which have a public area with full height windows into part of the factory) but our guide makes the group well here so everyone was able to see something interesting.
The tour started with a short talk, then moved over to the factory area, then the opportunity to strike your own coin, then a short presentation before being left in the exhibition area to follow that at your own pace. Tom, our guide, was excellent - engaging, amusing and knowledgeable, he managed to keep a very mixed group of visitors from young children to seniors and overseas visitors interested and moved at a good pace to keep attention but allow everyone to get a good experience, even in a fair sized tour group (based on the number of seats in the area for the initial talk, I think it group was pretty near maximum size!). There was an opportunity to strike your own coin - lots of people did this so took a while and I thought I would get one in the gift shop instead of holding the group up, but they were MUCH more expensive there (£21 Vs £7.50!) so I didn't get one in the end - it would be useful for this to be made clear when booking the tour. The exhibition area was well done and had some interactive exhibits too. Overall, a fun way to spend an hour or two and we all came away having learned a lot - and intent on using more cash to keep up the demand for coins!
Couple of points that could be adressed, however - whilst it is signposted, we found it a bit confusing finding the right place to park, as there are signs for "Car Park" and "Visitors", but that's for the actual mint itself, not the Royal Mint Experience. Similarly, when leaving the car park you are sent out of a different point in the car park and there are no signs to guide you which way to turn to get back to the main road - I ended up going the wrong way and up the side of the hill by their wind turbine instead, and based on the other vehicles I saw several others did the same!
Thank you for visiting The Royal Mint Experience, we're so glad you enjoyed your tour with Tom. We'll be sure to pass on your kind comments!
An extra thank you for your honest feedback on the cost of coins, parking and directional signs. We're always looking to offer the best experiences for our guests and your thoughts will help us to continually improve.
As we have up to 1,000 people working on site, you can imagine the amount of parking needed to facilitate our workforce! For this reason, we're always looking for ways to highlight The Royal Mint Experience car park, which is the closest to the visitor centre. We will certainly take your experience on board.
We appreciate your time in writing this review and hope to welcome you back soon! In the meantime please keep an eye on our website and social media for any news on upcoming events.
Diolch yn fawr,
The Royal Mint Experience Team