My husband and I stayed for one night at this hotel, and I am so pleased that we had not booked for more than that one night.
The approach to the hotel is impressive and the building looks magnificent being Victorian Gothic , I believe. However , it seems that, apart from the tower at the left side of the building, which is used as the hotel , the rest is closed off and derelict.
Once we entered the entrance hall, we were met by the smell of stale cooking and general mustiness. It just did not smell clean and welcoming.The receptionist was, at best surly as she explained how to get to our room, without asking if we needed help with the luggage or offering to show us the way.
The room itself was not properly clean with dust on the table and on the shelf above the sink. General debris and a peanut could be seen on the carpet and a small bird feather graced the chaise longue whilst flies decorated the window cill.The windows were closed when we went into the room.
There were no toiletries in the bathroom other than big bottles of body wash , shampoo and body lotion which were still sticky from the previous user. No shower hats, cotton wool balls , make up pads,etc. but dressing robes were hanging in the bathroom and the shower was very good.
The complimentary tea tray in the room had a few open teabags, non descript economy biscuits , not even with the makers name on the packet , and no milk. We did not partake of these items , not being sure how long they had been there.
Once in the bar for pre-prandial drinks, there was more disappointment . The only gin available was Gordons which was poured into a glass with the tonic, a slice of lemon added and then handed to us. We asked for ice, which meant the young lady pulled a face and went off to the kitchen to get ice. This young lady was not the miserable receptionist but another member of staff.
We were given two conflicting dinner menus as well as the bar menu, but once having verified which was that evening's menu made our choice and waited for dinner.
We were shown into the dining room which had tables in various stages of being set or not having been properly cleared . Many used tealights were still in their holders and left on a table. The only flowers in there were in a vase of dirty water but no flowers or candles on the tables.We had expected the dining room to be very elegant as seen in photographs, but even the wine glasses were of the cheap and nasty variety .
Dinner duly arrived. The cod loin served to my husband looked grey as did the chicken wrapped in bacon served to me. The food was luke warm served on very hot plates. A miniscule dish of vegetables was put on the table which included carrots. The potatoes to go with the chicken never appeared. The chicken was dry and the outer part tough and the bacon wrapped around it was hard with an edging of white fat . The whole meal tasted as if it had been reheated in some form,especially as the carrots were slimy rubber in texture, but certainly could not be described as being freshly prepared for us that evening. The food was sent back to the kitchen and we asked if there was a chef on duty, and if so, could we discuss the meal with him. We were assured that the chef had freshly prepared everything but he had now " gone upstairs". The young waitress said she would deduct the cost of the meal from our bill.
The bed was not particularly comfortable as the pillows were quite flat, so I did not sleep well.
There was a thirty minute wait for breakfast to be cooked and served , but in the meantime we were able to help ourselves to fruit and cereals from the buffet table. This buffet sideboard was also in need of a good clean as there were crumbs and dust present. One of the teacups had to be changed as it was dirty.
The table where we had been sitting for dinner the previous evening still had our used napkins on it and had not been properly cleared.
The butter pats tasted rancid.
As we checked out, it was to find that we had been charged for the inedible meal, but the surly receptionist did, in fact deduct this cost.
It is not as if the hotel was busy ..... we were the only 2 guests staying that night ! Having really looked forwards to staying in what seemed, from photographs, a beautiful country hotel, the reality was incredibly disappointing.
Would we stay there again or recommend this place to friends ? Certainly not !
- Official Description (provided by the hotel):
- Mellington Hall Country House Hotel is a Grade II Listed 19th Century house set in beautiful landscaped grounds with spectacular views in every direction. A mile from the nearest road, the hotel offers country house seclusion, comfortable, well-appointed and well-equipped rooms, and locally sourced food and drink. Call in for coffee, stay for lunch. Take afternoon tea or stay a few days. The aim of everyone you meet here is to ensure that guests leave refreshed, glad they came, and already planning their next visit! In the adjacent grounds there is a beautifully laid out holiday home park of the highest quality which is run alongside the Hotel. ... more less
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- Also Known As:
- Hotel Mellington Hall