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All reviews his team attention to detail the owner sri lanka our honeymoon nothing is too much trouble high expectations every meal garden suite moment you arrive infinity pool swim up bar boutique hotel every guest rekawa beach local community a wonderful stay
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Reviewed 1 December 2013

Five days at Buckingham Place weren't enough, even though the days were long and relaxing. We had a room (#5) instead of a suite -- PLENTY big enough, comfortable, beautiful, nice cold air conditioning,enormous bathroom, two seating areas, a sweet little deck. The grounds were just gorgeous, and we enjoyed relaxing in the pool every afternoon. Breakfasts were just amazing, don't neglect to request the traditional Sri Lankan breakfast feast the night before, you won't believe how great the food is, and how much there is of it. The coffee is rich and dark, the juices are fresh and delicious.

Rekawa Beach, a tiny little walk outside the gate, may be the most beautiful beach we've ever seen. The walk to the lagoon is also beautiful. We took a canoe out on the lagoon one morning, we rode the bicycles a couple of times, we walked along the beach every day.

As beautiful as the amenities are, as good as the breakfast is, as gorgeous as the place is, it was the service that made the place shine a little brighter. The staff were uniformly warm and welcoming, and eager to take care of us. After dinner, walking back to our room, a staff member with a flashlight appeared just ahead of us to light the way and then slipped away when we had arrived safely. Our needs were anticipated and met, and always with gentle smiles. I will remember the staff with such great warmth.

We were sorry not to get the chance to meet Nick due to his absence, but the well-trained staff carried on very well on his behalf. We had some trouble with the wifi in our room and immediately upon mentioning this, several men were sent to rectify the problem. When it continued, other efforts were made including giving us a little USB device for our computer. We were impressed by the genuine efforts made to ensure that we had a wonderful stay.

We add Buckingham Place to our top favorite places in the world, and hope we are lucky enough to return some day.

Date of stay: November 2013
  • Trip type: Travelled as a couple
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1  Thank Marc_Lori
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Buckinghamplace, Owner at Buckingham Place, responded to this reviewResponded 5 December 2013

Your poignant review “So sad to leave, can’t wait to go back” could not reflect my own sentiments more precisely. Whilst temporarily away for medical reasons and missing the place madly, naturally its heartening to read that everything is as it should be and as I left it, better even, as the team appears to be excel in my absence! Your lovely comment “five days at Buckingham Place weren't enough” I believe pays a wonderful tribute to the genuine welcome the Team extends to all guests plus, its collective professional integrity and robust dedication.

I’m really happy to know that you enjoyed your breakfasts, many thanks for your kind praise and posting the pictures, I’m thrilled too to read that Rekawa’s beach is possibly the best you have seen – I must agree. That said, most of all I’m humbled to learn you’ve added Buckingham Place to your list of top favorite places in the world and, hope that we're lucky enough to welcome your return one day.

Thank you very much for your valued custom, your supportive review and for choosing the hotel in the first place!

Please do return, a warm welcome awaits you.

Best wishes and sincere thanks, Nick & the Team.

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Reviewed 15 November 2013

We stayed in August 2013 and had the most wonderful time. Nick is an excellent host and all the staff are absolutely fantastic. The setting is like a secret garden and is something of true beauty. We could have stayed for weeks just lazing by the pool, walking on the beach and watching the wildlife (fantastic monitor lizard drinking from the pool). The suite we had was perfect. Overall it was a pleasure to be allowed to stay in such a stunning place and a privilege to have met the people that work there. One day we will be back.

Room tip: The suite with the tree in the bathroom is great fun.
Date of stay: August 2013
  • Trip type: Travelled as a couple
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Thank Rupert E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Buckinghamplace, Owner at Buckingham Place, responded to this reviewResponded 17 November 2013

Perhaps not unsurprisingly, I’m in awe of the fact the hotel I’ve built, has captured the imagination of so many guests and visitors. Most probably, anyone in my position would feel exactly the same. For the hotel, its team and for me personally to be showered with praise such as you've written, is nothing less than overwhelming. In replying on behalf of us all I can only think to say at this moment, that it’s us who are privileged, by your choice of hotel and your remarkable choice of words for it.

You humble us wonderfully, thank you very much indeed - a warm welcome awaits your return.

Our warmest regards and sincere thanks, Nick & the Team

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Reviewed 15 November 2013 via mobile

We booked two nights in Buckingham Place but ended staying for 6 because we fell in love with the place.

The rooms are lovely, modern and spacious and the grounds are beautiful. In the evenings the paths and trees are lit up creating a beautiful atmosphere.
The food is delicious, the chef is certainly very good. Should they ever consider doing cookery courses at Buckingham place and we were staying there we would certainly book on to it. We enjoyed a brilliant breakfast every morning and food and drink throughout the day.
Just outside of the gates there is a 2 min track to the beach. Unfortunately you can't swim in the sea because of the waves and the current but there is a lagoon and a big rock pool nearby not to mention the pool at Buckingham. The beach itself is gorgeous. A long stretch of golden sand with a stunning sunset.
You can borrow kayaks and bikes to explore the area and meet the locals who are all really friendly. Speaking of friendly the staff are exceptional. Jaleel and the team are really nice friendly people who work very hard to make your stay enjoyable and relaxing.

Absolute 5 star experience!

Date of stay: November 2013
Trip type: Travelled as a couple
Thank 390benf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Buckinghamplace, Owner at Buckingham Place, responded to this reviewResponded 17 November 2013

An absolute 5 Star Review – thank you very much...

That instead of staying 2 nights as planned you stayed on for 6, is a huge compliment in itself and, as much as any traveler might know before choosing the hotel for themselves. As far as I’m concerned, I need read nothing more than your review to aid my recovery from surgery (you may have heard), far from the shores of Sri Lanka!

Your positive - indeed passionate support for the hotel, adds yet another vote of confidence for what the hotel stands for and in so doing, it contributes towards the overall sustainability of some 40, full time permanent jobs in an under privileged community. I’m especially proud to read your praise for the exceptional friendliness of the hardworking team and its manager, just as they will be I’m sure. Also, you’ve praised every aspect of the hotel while providing a timely reminder about swimming safety – thank you for this. Too, you’ve helped reinforce my view, we should offer cookery classes. You may be interested to know that after moving into a larger restaurant and kitchen and, when we’ve broadened our skill-set further, we hope to do something along the lines you suggest – of course we’ll bombard former guests with the news - before telling another soul!

Thank you for your valued custom and kind words for Buckingham Place and its Team, please return again soon.

Sincere thanks and best wishes, Nick & the Team

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Reviewed 11 November 2013

I've clicked five stars for this resort, and honestly, it deserves it, but there are a few things that need attention.
We travelled from Dubai and then got an air taxi to the local airport and were picked up by the resort minibus. The journey was great with lots to see.
Our room was fantastic and the food was exceptionally delicious but,- the beer was expensive for such a cheap country.
Cute point for us was that Marmite was available for toast in the morning and also ketchup and proper HP Brown sauce!
The service was second-to-none in the restaurant and full credit owed to the staff. Room-service was very efficient apart from the delay in collecting the used tea-tray, which attracted ants. We didn't like being charged for the drinks though when there is no facility for making your own in the room.
Maybe, Mr Nick should consider afternoon tea delivered to each room or at the pool at four with a little cake, maybe?
The only real downer was the pathway to the beach and the road to the village. It let the resort down badly, even though it was great when you got there. The main road to the junction was long and very pitted but work was underway whilst we were there and if you're thinking of going now it will be much better.
This nitpicking aside, Buckingham Place is definitely somewhere we would recommend for honeymooners or couples looking for a very quiet romantic retreat, and it is somewhere we would book again if we were in the area.

Room tip: We had a suite looking directly on to the lagoon. It was the most private location with an excellent view.
Date of stay: October 2013
  • Trip type: Travelled as a couple
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Thank SheilaKim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Buckinghamplace, Owner at Buckingham Place, responded to this reviewResponded 12 November 2013

Thank you very much for your supportive review, I read it purely as constructive rather than nit-picking! Above all, many thanks for choosing Buckingham Place and then ‘clicking’ on five stars.

As you’ll appreciate, it’s impossible to satisfy every guest all of the time but, I personally believe we should try and if we haven’t or if we can’t because of policy or circumstance, we should at least explain why and apologise when appropriate.

With respect to your observations; I tend to look more towards beer and spirits than imported wine to achieve the necessary ‘mark up’ on bar products. Originally the suggestion of a former guest our answer to high import costs, tariffs and levies on wine (and foreign liquor) enables us to serve a decent bottle of wine at a reasonable price and thus generally, we satisfy hotel diners irrespective of the country they hail from or the exchange rate we are judged by. All the same, we currently serve a cool and pleasant local beer in a chilled glass at our restaurant, suites or in the garden for (circa) GB1.75 (325ml).

The delay in collecting your used tea-tray is a ‘no excuse’ mistake and a training issue for me - already in hand I believe. I apologise unreservedly for your inconvenience and add; one of many reasons for not providing brew facilities in accommodation is to avoid encouraging ants, normally we are considerably more attentive in this regard. Also, the team might not have made clear, all tea/coffee served before and during breakfast is included in overnight rates - in other words, top-ups are completely free. If we overcharged can you please email and tell us? We'll put it right, thank you. Invariably too, cool soft drinks/coconuts are served without request or charge to guests relaxing on sun loungers, in part to ensure they don’t dehydrate. Sadly I was absent during your stay so unable to comment further, other than to say sorry if communication was lacking on our part.

To answer your final point; I fully agree, the public road and public track to the beach are pretty awful, especially after rain. Regrettably we’re not allowed to take repairs into our own hands but, thankfully progress is being made in this regard. Things can move slowly in rural Sri Lanka, a new village road was muted 12 years ago! Sorry about the road and track.

To conclude on a light note; I hope your surprise at finding proper ketchup and the correct brown sauce on your breakfast table will in part, count towards an enduring memory of your stay with us. Honestly, we try to get everything right for everyone simply because that’s our job and we like to see our guests more than once.

Please do return and if I have myself returned by then please remind me of your previous stay, I’ll happily stand you a beer!

Best wishes and thanks once again, Nick & the Team

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Reviewed 10 November 2013

After seeing all the amazing reviews, we didnt look much further and booked! Short flight from Dubai and we were picked up from the airport and 1hr later, arrived at Buckingham Place! This place is a lush haven with such attentive staff, who dont smother you and they add the simplest touches to your stay to make it that much more special! There were other couples staying but we only really saw them at dinner and that was fine with us. Nice selection of activities, great peeps of wildlife and brilliant weather - topped off with a thunderstorm on our last day! Also the food is amazing!! Each meal we were so pleased with the plates presented to us and also enjoyed the cava and many lion beers! We want to go back to Sri Lanka already and fear that no other place will live up to this! Thanks for a great, relaxing vacation and if you ever need extra staff (to groom Ginger or clean the pool) - Lee and I are your people!!! ;)

Room tip: Dont fuss too much if a suite is not available as the rooms are large and more than what you would need as a couple - with great views! And you are not overlooked by anyone!
Date of stay: November 2013
  • Trip type: Travelled as a couple
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Thank Madcatuk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Buckinghamplace, Owner at Buckingham Place, responded to this reviewResponded 12 November 2013

Thank you for adding your amazing review to many others.... thanks too for your kind offer to join the staff team!

As you may know I’m unavoidably absent from Sri Lanka at present so, it’s really great to know the team is every bit as capable and hospitable as usual and, most importantly, our guests are just as happy. I've been away from the hotel many times, knowing each time I leave it in safe and commited hands. Nonetheless, when former guests commend the team as you've done it naturally adds to the confidence I place in them and their future security.

For me to read “Nothing compares...” and that you “fear that no other place will live up to this!” is tremendous praise frankly, I know the team will be equally thrilled and proud to know of your high regard for what they do.

From me and on behalf of the Buckingham Place Team, sincere thanks for; choosing the hotel, your good custom and, your much valued support.

Please return soon.

Best wishes, Nick.

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