12 of us were due to arrive at Lingfield park for our annual golf break .
After reading several negative reviews about the golf course we were unsure what was in store for us. I'm pleased to say we could not fault the golf course overall , the greens were in good condition as were the fairways and bunkers. We saw numerous green staff during our stay which is always a good sign. The problem with the course is that it seems to get in a bad state when it rains, the overall play ability of the course is not really affected but there are a few areas where the ground gets really boggy, For example the walk from the 17th green to the 18th tee was like walking through a plowed filed ..... and it's a long walk !!! maybe some artificial grass or tarmac would be a good idea.
The staff all around the complex were very polite and helpful . The rooms were nice especially if you were lucky enough to have one facing the race course. Overall the food was good but a bit more choice would of been nice , especially for deserts.
MY ONLY COMPLAINT IS THAT THE MANAGEMENT WEREN'T VERY SYMPATHETIC WHEN ONE OF OUR GROUP HAD TO DROP OUT OF THE GOLF BREAK THE DAY BEFORE WE ARRIVED DUE TO HIS MUM BECOMING SERIOUSLY ILL AND BEING GIVEN ONLY DAYS TO LIVE.
DESPITE NUMEROUS ATTEMPTS NOT TO HAVE OUR FRIEND CHARGED THE SINGLE SUPPLEMENT FEE MANAGEMENT INSISTED THAT IT WAS PROCEDURE !!!
WHICH IS CORRECT BUT YOU WOULD OF THOUGHT THAT SOME COMPASSION AND COMMON SENSE COULD BE USED AND THE FEE WOULD BE WAIVED.
BUT DON'T WORRY LINGFIELD PARK WE ALL CHIPPED IN TO PAY THE FEE SO OUR FRIEND DIDN'T HAVE TO , HE HAD ENOUGH ON HIS PLATE AS IT WAS WITHOUT WORRYING ABOUT THAT . JUST HOPE YOU SPEND THAT MONEY WISELY SEEING AS IT MEANT SO MUCH TO YOU .
I have taken all members off staff names who I spoke to and will be making a formal complaint to Lingfield Park.
- Official Description (provided by the hotel):
- Discover an elegant countryside escape at the Lingfield Park Marriott Hotel & Country Club. Located in Surrey, near the borders of West Sussex & Kent, our hotel offers a seamless blend of luxury and comfort. Overlooking the Lingfield Park Racecourse, we offer world-class facilities including an 18-hole golf course, on-site spa and the Cyprium Bar and Grill. ... more less
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