Some other international travellers have criticised the lethargic service, the small rooms, the totally impractical light switches and the high extra charges for everything from the use of the Spa to the cappuccino for breakfast. These aspects do need to be taken into consideration when booking this property.
Our experience started with a „warm welcome“ from the young lady at the reception desk with just a single word: „yes?“ We informed her that we have a reservation and got a key for the room. No welcome, no information about the hotel or where to find our room, no help with the luggage (although a young man with a “sailors hat” was lingering in der Lobby) and no information with respect to the other facilities in this Luxury Spa Hotel. We also found out that the Spa is not actually included in the price of the rooms but costs ca. €40/person per day extra!
The reserved „Deluxe room“ looked agreeable at first glance, good size and newish décor and furnishings, but then we discovered that it was impossible not to look directly into the bathroom whilst in the room. The bathroom, including toilet, was separated from the main room by a mere glass wall with glass door – albeit with an opaque decor, but enough plane glass to get a “good view” of the daily toilet routines from your partner. The door was not even sufficient to block the slightest noise.
We asked for an alternative room and fortunately were provided very professional and friendly help and were shown various possibilities. There was a “Spa-Suite”: a room similar to the Deluxe room but with a larger bathroom including roll-top bath at a “special price” of ca. €450 per night and a Superior room which was quite a bit smaller but did have a “proper” door to the somewhat snugger bathroom. We decided for this one since we didn’t need a bathtub and weren’t prepared to pay the steep extra costs.
The breakfast provided a good selection of natural and fresh products. However, little variation if you stay for a week but this is the case in many other hotels, too.
We enjoyed dinner in the Brassiere on top floor. Both menu and service were good.
The unexpected “highlight” of our stay was to get the last table at the Kroun’s Restaurant on Saturday before they closed for their holidays. A delicious 8-course dinner with pairing wines in an elegant but relaxed atmosphere.
Massage at the spa was good and professional and gave access to the spa on the day of the booking. We would have used the pool and sauna daily but thought it was not worth the extra € 80 for an hours relaxation.
As a resume, the Hotel was a disappointment. We ended-up in a small room and didn’t get the benefit from the “wellness hotel” due to the extra charges. The quality of service was dependent on the member of staff; very slow in the Lounge or sometimes very uncommunicative at the Reception. Nevertheless the beds were comfortable and we had a quiet night sleep.
Considering the price/value and service level, we would not recommend this hotel.
- Official Description (provided by the hotel):
- We welcome you to Kurhotel Skodsborg - an international spa hotel based on simple Nordic traditions where nature, history and beauty join forces with knowledge, passion and innovation. We aim to fulfil your wishes and provide an ideal environment, in which you can relax, recharge and return home with renewed energy. We invite you to enjoy our luxurious facilities, experience our royal history and make the most of our 115 years of experience with a healthy lifestyle. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Skodsborg Kurcenter