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Copthorne Hotel London Gatwick
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Reviews (1,778)
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All reviewslion d'orlibrary barwhite swanhealth clubtaxi servicecar parkinglondon gatwickdays parkingshuttle busbuffet stylestayed here for one nightstandard roomlong haul flightpre flight staypark and flyan overnight staynight's sleep
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17 - 22 of 1,778 reviews
Reviewed 4 weeks ago via mobile

Reception is quite welcoming but rest of the hotel isn't. Shabby corridors and what must be the dirtiest hotel room I have ever stayed in. None of the electrical sockets in the room functioned other than the 2 which operated the TV moved the cabinet to gain acces and the dust and filth behind was disgusting. Went to the sports bar in the basement which was on a cost/ambience ratio was the worst I have ever experienced. £6.55 for a single GnT in a shabby no atmosphere bar, simply awful.

Stayed: April 2018, travelled on business
Thank vanmandan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gatwick8, Guest Relations Manager at Copthorne Hotel London Gatwick, responded to this reviewResponded 2 weeks ago

Thank you for your response, we believe you stayed at the Copthorne Effingham Park Hotel which is part of our group. We are very sorry you felt so upset and disappointed with your stay, particularly relating to your room. Please accept our apologies. Your feedback is noted and we appreciate your time, thank you.
Kind regards
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2018

Stayed here recently while working in the East Sussex area. The hotel is very pretty from the outside, but the bedrooms are tired and the checkerboard bathroom floor tiles are dated. The breakfast is expensive for the quality, service pretty average as well. Only good feature was the location for access around the Sussex area.

  • Stayed: April 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank lsmith2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gatwick8, Guest Relations Manager at Copthorne Hotel London Gatwick, responded to this reviewResponded 4 weeks ago

Thank you very much for taking the time to post a review following your recent stay. I am sorry you found the bedrooms and bathrooms rather old fashioned, we are aware some of our rooms require updating. Thank you also for your comments regarding breakfast, it is possible to book breakfast in advance, this can be done on check in the night before, in which case the price is 8.95. We are glad you found our location convenient for the West and East Sussex area. We very much hope to welcome you back in the future.
Kindest regards
Guest Relations Manager

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Reviewed 12 April 2018

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MillenniumHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Gatwick8, Guest Relations Manager at Copthorne Hotel London Gatwick, responded to this reviewResponded 4 weeks ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 April 2018

Stayed night prior to flying out of Gatwick. Pleasant stay, no issues. Room ok. Food in Library Bar ok. Easy check in. Car left at hotel during holiday and no issues on return when picking car up. Easy transfer to airport.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MillenniumHotels.com
Thank michellemorse1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gatwick8, Guest Relations Manager at Copthorne Hotel London Gatwick, responded to this reviewResponded 4 weeks ago

Thank you very much for your review following your stay with us prior to your holiday. We are glad to note you enjoyed the hotel and found your transfers easy to the airport. We very much look forward to welcoming you back next time, hope you have had a great time.
Best wishes
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2018

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MillenniumHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Gatwick8, Guest Relations Manager at Copthorne Hotel London Gatwick, responded to this reviewResponded 4 weeks ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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