Had heard that Chapters had new management - so far, so good. After the starter and the main we were optimistic that things were looking up, but then we waited over half an hour for desert (it wasn’t busy), and the food we were given was not as described on the menu. Disappointing. Also a second glass of wine from a new bottle was vastly different from the first, yet it was supposed to have the same label. One member of staff was especially helpful, but it would have been good if she had given us updates about the delay. Our concerns were dealt with professionally.
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