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Reviewed 4 October 2017

A very quiet hotel set in lovely woodlands ideal for a walk!
We were here for a Midday Getaway for 2 Spabreak and arrived just before lunch was served at 12 noon.
We had the 2 course meal - all very A La'Carte.
After lunching it was off to the Spa which consists of an outdoor pool kept at 28*C nice and warm.
Inside is clean and tidy changing rooms and a Jacuzzi big enough for 9 people behind which are the Sauna & Steam room with treatment rooms offset.
It was all very nice and relaxing but I would say that the staff are pretty well non-existent and we were not offered any refreshments or treatments during the 3/4 hours we spent in the Spa.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank kevinandtina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017

Was Homewood Park, Hinton Charterhouse, Bath as good as it could have been?  Did it live up to expectations?  And did it deserve the accolades that appear on its website.  In a word, sadly, no.  Wonderful grounds that deserved better care than they received. An impressive building that would have benefitted from a touch more attention to detail.  Staff that could have been a little more attentive and less dismissive. A kitchen that cooked wonderful dinner, but served a less than "full" English breakfast.

Wonderful Grounds - The grounds had the potential to provide a relaxing, pleasant space.  However, there had been very little "tidying up ready for Autumn" and everywhere was a little sad.

An Impressive Building - The building had received some sensitive upgrading in some public areas, but the room we were allocated, and I suspect quite a few more, could have benefitted from more than just emulsion on the, cracked in places, walls and slightly sad woodwork.  No shower gels/shampoos on the first night. The shower was appalling and failed to deliver a consistent flow of warm, let alone hot, water.  The shower hose shouldn’t have leaked half it’s poor flow through the faulty swivel connection.  No, I didn’t complain after the first night - I shouldn't have to.  This class of hotel should monitor such things.   And no, I wasn’t asked at checkout how our stay had been, or even that they looked forward to seeing us again.

Staff - One Restaurant/Bar Manager / Waiter, who had been mis-trained in the art of British superciliousness, had no interest in understanding our query regarding music that appeared to be coming from the Dining Room below.  “Room 4 is nowhere near the Dining Room!"  Oh yes it is, and the speakers in the ceiling were leaking music into the floor void below Room 4.

Kitchen - the dinner was gloriously cooked, if a little expensive, but the service was not as professionally served as the food deserved. Fine dining should be an experience commencing from the moment one enters the restaurant to the moment one leaves. Shoved into some chairs by the bar and waited upon only when it was your turn by Mr Supercilious was not designed to improve the experience. The Full English Breakfast, which wasn't, comprised one small sausage, one rasher of bacon, half a dozen tinned mushrooms (described as "Field Mushrooms"), a table spoon of scrambled egg or oily fried egg or poached egg, a slice of black pudding and half a tomato. That would not make any Englishman full!

No, Longleat Group - could do better.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank 929timo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

A fabulous spa hotel - set in gorgeous grounds. We were lucky enough to have a junior suite - and it was fabulous. Full of character, but loaded with all mod cons, I loved this hotel. The evening meal was delicious and beautifully presented. The breakfast was functional with extras if you chose. A fantastic place to stay.

Stayed: September 2017, travelled with friends
1  Thank Stephy1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2017 via mobile

9 business owners needed a venue for an annual Retreat.
Overnight accommodation, good restaurant, conference room, walking routes, breakout areas & a well served bar.
Homewood Park delivered on all the above.
Some quirky bits. Some slip ups. A couple of misunderstandings.
Great rooms. Really good food. Very appropriate conference facilities.
Best thing - a willingness to help from all the staff.
Happy to recommend.

Stayed: September 2017, travelled on business
1  Thank 186334Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2017

I always try to post a balanced review so let's start with the positives. The hotel is a typical country pile in beautiful grounds reached at the end of a long drive with plenty of parking. We found the staff welcoming and felt at home immediately.

Sadly....there it all ends. I fully understand that it's an old hotel but our room felt distinctly average and had seen better days. Three of the group used the Spa facilities ( which they said were ok ) and I decided to have a drink in the bar and read. There were only 2 draft beers available, a cider and some sort of ale / bitter, not impressed. We all convened for pre dinner drinks and the ladies decided to take advantage of the 241 Cocktail offer. They ordered Porn Star Martinies which were not made as they should and came with, not a slice of Passion Fruit but 2 glacé cherries circa 1970 ! The correct price was £11 each !!

Dinner was interesting, we ordered from the Bar Meals section and 3 times were asked by the waiter if we were ready, each time we asked him to give us little more time. On his last visit he informed us that we had to order as 4 ( yes 4 ) people were eating soon and it would take too long to prepare our meals. I have never experienced anything like it.

Breakfast was ok but I think that cost cutting is going on, i.e., Black Pudding slice cut in half.

I'm sorry to the hotel staff to post a review like this but it's my honest opinion, far too expensive for what you get.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank SPG1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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