lovely hotel in a great location and setting just outside Bath. Room was beautiful and well kept and the spa was relaxing- however would recommend only spending a day there as facilities are limited.
Breakfast and morning staff were great, however the evening staff- in particular the waiting staff were rude, slow, forgotfull and seemed like they didnt want to be there at all. I had to even ask to be served after waiting 20 minutes as they seemed to forgot . When they did take the order they bought the drinks out with the food and didnt bother to ask if we wanted dessert.I would have expected more from a 5 *
This is my only critisim of this hotel. Other than that it was brilliant.More
- Free Wifi
- Free Parking