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“Lovely Hotel with a few service flaws” 4 of 5 bubbles
Review of Barberstown Castle

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Barberstown Castle
Ranked #2 of 2 Hotels in Straffan
Certificate of Excellence
Dublin
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Lovely Hotel with a few service flaws”
4 of 5 bubbles Reviewed 2 May 2012

I recently stayed here with my boyfriend for 1 night and we attended a friend's wedding. The hotel itself was lovely and the reception room for the wedding was gorgeous....very vintage and rustic. The wedding reception is located in a different building to the hotel so you have to walk outside to get to it. The service was very good at the wedding apart from at the end of the night when there was no sign of a residence bar! The bar was closed and only drink was served to the rooms. It put a slight dampener on a lovely day and night.

Our room was quite big and I loved the big 4 poster bed and lovely bathroom! However, the TV was a small portable TV which took away from the luxurious essence of the room. All hotels 4* and above should have plasma TVs in rooms by now.

My one big problem with the service (and I know other guests felt the same way) was that breakfast was only served until 10am! This was way too early and it was 17eur to get the breakfast to your room. I felt this let the hotel down and they should at least serve breakfast until 11am minimum especially after a wedding.

Overall, the hotel was lovely but they need to make changes to some of their service policies and it would make the perfect stay and wedding venue!

  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Chat2lynz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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312 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Dublin, Ireland
Level Contributor
125 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
2 of 5 bubbles Reviewed 17 April 2012

We went for afternoon tea in the tea rooms. The sandwiches were dry and completely lacklustre, the bread was far too thick for the minimal filling, but the scones and pastries were lovely. An additional pot of tea cost €7.50 which in my opinion is scandalous. There was also no staff in the tea rooms; the receptionist called a waitress to take our initial order but it was a lot of effort to get a second pot of tea as there were no visible staff. The tea rooms themselves could also do with a bit of a touch up - a bit too shabby to be chic.

  • Stayed April 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Becca_RGC_83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YORK
Level Contributor
78 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed 17 April 2012

Spent one night here prior to flying home from Dublin airport and you could not wish for a better place for a night’s pampering before returning to home and work! We arrived in the afternoon and enjoyed tea and scones in our room which was spacious and comfortable, although Irish hotels don’t seem to do in for cushions very much – one or two to soften up the chairs would have been perfect.

We tried to use their internet service but couldn’t get it to work, but a member of staff kindly looked us up a couple of phone numbers.

Dinner was fabulous – very long and drawn out, it included a delicious complementary appetiser and a sorbet between courses then a long wait for the main course, I presume because they were pretty busy, but it was all very good and we finished off our wine by a roaring fire in the bar.

Breakfast was good with plenty of fresh fruit, smoked salmon etc as well as cooked options.

The hotel is partly very old, partly more modern but sympathetically done and very spacious and comfortable – the sun was pouring into the conservatory (just as well as I had failed to locate the hairdryer in the depths of the wardrobe!) where we sat with the papers after breakfast and the gardens looked lovely.

The staff were very good – helpful, professional and friendly and I would thoroughly recommend this hotel to anyone needing a place to stay within easy travelling distance of Dublin airport.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank VisitorsfromYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 bubbles Reviewed 16 April 2012

Stayed here in April for one night with my partner and we were so disappointed with everything, our room, facilities, staff, food etc. I expected so much more for the 200plus euros we paid for our room. Staff were unfriendly, not interested in listening to what you had to say, more interested in getting you out more like. Breakfast was very poor, food was not freshly cooked. Please do not waste your money by going to this 'castle' - staff must be living in the clouds if they think they are providing a luxurious experience, total waste of money, 100% do not recommend to anyone. There are much nicer hotels in Ireland that provide better value, best avoid this one.

  • Stayed April 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Sibh83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 15 April 2012

Stayed for one night recently and my overall experience was poor. Room was okay, clean and tidy etc but there was no tea / coffee facilities and my girlfriend had to ask for a shower cap as one was not provided. Considering it was a premier room I'd hate to see what a standard room was like! Upon arrival it was stressed to us that breakfast finished at 9.45am and checkout was 11.30am - this was the earliest on both counts I have encountered at a hotel anywhere in the world! Breakfast was poor, described as a freshly cooked irish breakfast and was most certainly not. The egg, rashers and sauages had the look of and taste of sitting under hot lights. Staff were rude and unfriendly, they did not want to know if you'd any issue and didn't want to deal with guests problems at all. Myself and my girlfiend paid 208euro to stay in this 'castle' and when we expressed our disappointment with the place the staff's attitude was so indifferent 'will you be paying with cash or credit card?'. We paid with great reluctance and the whole experience left a bitter taste in my mouth. Celtic Tiger Ireland is alive and well at Barberstown Castle, overpriced hotel, average quality room, poor food and worst of all inconsiderate and rude staff that wanted one thing and one thing only, YOUR MONEY. I do not recommend this place to anyone.

  • Stayed April 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank BRedzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Barberstown Castle

Property: Barberstown Castle
Address: Straffan, Ireland
Region: Ireland > Province of Leinster > County Kildare > Straffan
Amenities:
Restaurant
Hotel Style:
Ranked #2 of 2 Hotels in Straffan
Price range (per night): ₹ 12,005 - ₹ 15,113
Hotel Class:4 star — Barberstown Castle 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
Barberstown Castle Hotel Straffan

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