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The Balcony
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The Balcony
The Bedroom Spacious Living Area
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Average
3 reviews
The Balcony
The Bedroom
Spacious Living Area
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 2
Bray, County Wicklow

Reviews from our community

Average - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
English first
Spanish first
Any
English first
Marijke59...
1 review
“Disappointing”
Reviewed 27 February 2016 for a stay in February 2016

Our time in the apartment was disappointing because of several reasons:
As we arrived it was not easy to find the apartment and instructions failed.
The smell of Chinese food in the apartment and the strong smell in the refrigerator was not pleasant.
The kitchen was messy and unclean en did not invite to make breakfast and prepare food.
The bathroom was unclean and unhygienic because of the hair in the bath and the unhygienic toilet seat.
We had to ask for towels and for the money we paid we expected they would be included. The towels we became were not once refreshed.
The sitting room was not cleaned up and not cosy.
The temperature in the apartment on Monday evening was much to low (17,5 degrees!). We did not warm up after a cold trip.
There was no interaction with Michael. He did not show any interest and we blame him that he did not say goodbye as we left on Tuesday. That was not very hospitable.

All over we believe we paid to much money for the things we got and we believe the state and maintenance of the apartment as it now is is unsuitable to rent for touristic purpose. We would not advise a space in the heart of town to other visitors.

How easy was it to book the property? How helpful were the directions to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities
Liked best: Locatie
Liked least: Apartement
Travelling group: Partner
Would you recommend this hotel to a friend?   Nee.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Mar 2016
Honestly when we received Marji's message about this review myself and my boyfriend were in shock, as throughout her whole stay neither her nor her husband raised any issues during the stay. In fact the only thing they complained about was the weather!

We have had over 20 + guests stay with us through various different websites, and we provide the same directions to each guest and Marji and her husband were the first guests ever to get lost. So I can only assume it was a language problem or they don't know how to use google maps. My boyfriend had to go out in the lashing rain to find them and help them find the apartment and received no thanks.

I am sorry that they don't like Chinese food. But as my boyfriend is Chinese that is what we tend to eat. And we have Chinese ingredients in the fridge. So I am sorry if they don't like Chinese food. But others may not like the smell of dutch food.

Our kitchen is set up to suit our needs and its cleaned daily if not more than daily. We have all the cooking utensils and cutlery that anyone would need for their stay.

As for the bath, I also have my day job, so I am not at home cleaning the shower after every person but I do clean the bathroom every evening. So perhaps it was during one of those intervals that they found a hair and I am sorry about that. But this is not a hotel so I don't have a personal cleaner doing spot checks all day long. Also the toilet seat cover is just for comfort and warmth, and I have never had a complaint about it before. If they didn't like it for whatever reason they should have raised it with me and I would of removed it during their stay.

Next point towels, No where in my description does it say towels are included. They forgot towels we provided them with them, On the first day I showed them where we keep the towels so I don't understand why they didn't help themselves to fresh towels when they needed them? and also they forgot tooth paste and we provided them with it, without hesitation and did not receive a word of thanks.

My sitting room is the same as the picture so I don't understand the issue there maybe you could enlighten me?

The temperature during Marji's trip was 3 degrees outside, and the heating was on the whole time they were there. and 17.5 degrees inside is above normal in Ireland so I don't know how hot they were expecting? If they wanted hot weather you should not have come to Ireland.

My boyfriend is very busy in college studying for his exams so he didn't have time to chat with Marji and her husband. That is also why he didn't say good bye as he was already in college when they left!

Anyway to sum up I have found Marjji to be rude, racist and two faced.and would encourage other hosts to avoid her like the plague
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
AngelsSer...
Madrid, Spain
Level 3 Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 February 2016 for a stay in February 2016
Google Translation
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses
Liked best: Ubicación y precio
Liked least: Las sábanas y que no hubiera un té por la mañana
Travelling group: Family with Teenagers
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
26 Feb 2016
Well, firstly thank you for staying with us, I am sorry to hear you were not entirely happy, I personally feel we were very welcoming and accommodating. I helped several times with buses and organizing a taxi for them.

Unfortunately I am not always at home because I have to work but all guests are welcome to help themselves to tea and coffee in the kitchen. Its really up to the guests to use the facilities within the apartment. I'm always available by phone and especially email if there are any concerns.

We always put clean bed linen on the bed that is guaranteed, but I don't promise it's going to be brand new at this price point.

Anyway in all it was a pleasure hosting you and we hope you will return someday!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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