The hotel is in great location and on arrival looks the part, but that's as good as it gets. My list of complaints included:
- Mould in the bathroom.
- Problem with the water flow in the bathroom, running either cold or scalding hot when having a shower.
- TV remote control didn't work and my TV had a limited amount of channels available.
- No WIFI in the rooms (ridiculous in this day and age).
- Poor quality food.
- Dirty tables in the bar/restaurant area, with looks of disbelief from the staff when I asked for my table to be cleaned.
Finally, when checking out I encountered the rudest receptionist I've ever met in a hotel (and I travel extensively), simply because I asked her to make an alteration to my bill. I wasn't querying any of the prices but simply wanted it changed to accurately reflect my expenditure, as I needed it for my company expenses claim. Not only did the receptionist refuse to change the bill, stating "this is how we do it here", but she raised her voice and actually suggested that I was "talking rubbish". I'd never have accepted such shoddy treatment in an established hotel but unfortunately I had no avenue to lodge a complaint in this establishment. I'll be making regular return trips to Belmullet on business, but there is NO WAY I'll be staying this hotel again. Not only have they lost my custom, but they have lost the custom of my company (a global telecoms giant).
- Official Description (provided by the hotel):
- The luxurious family owned Broadhaven Bay Hotel is located only minutes walk from the centre of the bustling town of Belmullet in the heart of the spectacular Erris region of North Mayo. This Mayo Hotel is ideally located to discover the breathtaking scenery of the unspoilt Atlantic coast and the truly captivating Erris peninsula. We offer high quality, modern accommodation and a traditional Mayo welcome - the perfect destination for those seeking rejuvenation or looking for a bit of adventure. There is a great selection of walking and cycling loops nearby, with bike and helmet hire available in the hotel. Dine in the elegant surroundings of the Bayside Restaurant where you will be served a fusion of modern and traditional Irish dishes with the freshest local produce. Enjoy drinks, the crack and all day bar food at the Kilmore Bar. Relax in our 25M heated pool*, sauna, steam room or jacuzzi in the Éalú Health & Leisure Club or work up a sweat in our fully equipped gym. Be pampered at the Spa Elysium on site at the hotel where a wide range of therapies in a calm and tranquil setting are on offer. Milano Hairdressers, also on site, offers the latest in hair design and styling.* The swimming pool is equipped for entry by persons with special mobility needs. ... more less
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- Also Known As:
- Broadhaven Bay Belmullet
- Hotel Broadhaven Bay