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“Coffees cold and poor service”
Review of Lost and Found

Lost and Found
Ranked #2 of 9 Coffee & Tea in Coleraine
Certificate of Excellence
Price range: US$ 0 - US$ 11
More restaurant details
Restaurant details
Dining options: Breakfast
Description: We are Lost & Found. Four friends united in our love for people, food & coffee who have opened a Coffee Shop in Coleraine, Northern Ireland. The 'we' so far is Dave & Emily Lynas and Daniel & Kathleen Henderson. One of our absolute favourite thing's to do is to fuel the dreams of those around us, to encourage and empower people to live a better story. It's our hope that Lost & Found will become a gathering place for these people to come to eat, talk, drink and dream. We celebrate the craft of common products because we believe that great food and coffee is about keeping things simple and delicious. At Lost & Found we strive to serve fresh and tasty food. Our goal is to source seasonal and local ingredients whenever possible. We want to celebrate countless farmers and producers who enrich our lives with wholesome produce, dairy, and grains.
Reviewed 6 April 2018 via mobile

Had expected more after had seen this place recommended, however was very disappointed. Having tried to join the queue with a double pram and courteously waited off to the side so I wouldn’t be blocking customers coming in and out the door, one of the staff rudely told me I was in the wrong place and would have to go to the other side, effectively having to go to the back of the queue again with 3 young children!
Once I managed to order coffee, I was served a latte in the wrong cup and as an avid coffee drinker, I did say that it tasted more like a cappuccino, only to be told by another member of staff, “to be honest, there’s not much difference between the coffees in here.” Either way, it was too cold and I had to ask for it to be heated up, at which point I was presented with a pot of hot water to top it up. Poor!
Pastries etc were nice and the venue itself is very trendy however, based on poor customer service and poor coffee, will not be back!

4  Thank 2Mummy3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (190)
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3 - 7 of 190 reviews

Reviewed 4 April 2018

Popped in for a bite and a coffee, coffee was nice but had the usual look around for sugar (I’m the uncool sugar taker!) They were busy with only one chef in the kitchen and could only order from the menu board (it was Easter Monday, of course you were going to be busy!) kids just wanted sour dough and a sausage, had to order poached eggs with sour dough and a side of sausage, after checking the sausage was dairy free as one of the kids has a dairy allergy, we sat down. The kids were then served burnt sour dough, buttered with a sorry looking skinny wee beef sausage & no egg! The dairy free kid got their food replaced but our food wasn’t great either, Not great impression at all.
I’m afraid it is another victim of style over substance, a bit more effort on service & food and a little less being a hipster cool place man might just work!

    • Value
    • Service
    • Food
2  Thank Derekthewaiter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

Had lunch here and enjoyed it. Limited menu but better to do a small number of things really well than a lot of boring fare. If you appreciate good coffee then this is the place for you. It offers quality rather than the range of tasteless coffee offered in the chain coffee shops. Good quality food and coffee such as on offer here takes time to prepare so accept the wait is worth it. The staff and the decor were excellent. Would recommend it.

1  Thank debbieBelfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2018 via mobile

We went here about 2.30pm for a late lunch and unfortunately the special had run out and the menu is relatively small with brunch style dishes and/or cakes. There were some interesting egg dishes but as we'd had eggs for breakfast this wasn't for us.
We had butternut squash soup served with lovely sourdough. The flavour was great but had to go back to be reheated as far from hot - which shouldn't really happen when there is a smallish menu and it isn't busy.
However - would definitely try again - think we were a bit unlucky.
Staff all very helpful.

1  Thank kjetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2018 via mobile

This is a top spot in Coleraine. ‘Proper’ coffee. Super cakes. Tasty savouries. I love the hotpot- delicious.
Yes it is more expensive than some of the chain coffee shops, but it’s locally run - not an American franchise - and it’s such a lovely spot, in a sympathetically renovated old grocery store.
Visit and enjoy.

1  Thank SquirrelyCody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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