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Reviewed 17 February 2018 via mobile

Have been here 3 times since it re-opened and each time the food has been excellent and service great. I've been here with friends and family and none of them have had a bad word to say about any aspect of this lovely place. The steaks are particularly good!

Stayed: February 2018, travelled with friends
1  Thank Lyndon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan W, Owner at Craven Heifer Inn, responded to this reviewResponded 9 April 2018

Thanks for taking the time to write this review, it's always great to hear such positive feedback! Hopefully, we will be welcoming you back soon in the near future!

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Reviewed 16 February 2018 via mobile

Went for tea with 3 of my friends and our dog.Amazing food, we passed on the starters so we could fit in a dessert and I'm glad we did!!As you can see they were great portions and full of taste...and we even get to take the bone home for the dog!will be returning again soon

Stayed: February 2018, travelled with friends
1  Thank Becky W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan W, Owner at Craven Heifer Inn, responded to this reviewResponded 9 April 2018

Thanks for taking the time to write such a positive review! It's great that you (and your four legged friend) enjoyed your experience and we look forward to seeing you again soon.

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Reviewed 16 February 2018 via mobile

As usual! This place is fab, warm and welcoming with lovely home made pub classics. We were waited on hand and foot and even our dog received homemade dog biscuits! Seriously, as usual trip adviser shows mixed reviews- as a local and having served my time in hospitality I have no hesitation in recommending her. Try it out before you judge- new businesses need our support and I think this one is well worth supporting.

Stayed: February 2018, travelled as a couple
1  Thank jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan W, Owner at Craven Heifer Inn, responded to this reviewResponded 9 April 2018

Thanks so much for your kind words and lovely review! It's great to hear locals supporting the changes here. We look forward to welcoming you (and your dog!) back here soon.

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Reviewed 16 February 2018 via mobile

We stayed at the craven heifer for two fantastic nights as a family of 5 including a dog and 2 young children, when we arrived we were greeted by a lovely chap named Oliver he showed us to our room made a fuss of our 4 legged companion and booked us a table for dinner once inside our room we really felt at home, the food was outstanding! Very generous portions and perfectly cooked and presented I recommend the cod loin! We even had a little chat with the chef when he came out to discuss my sons food allergies and what was safe from the menu or if there was an off menu dish he would prefer! A very personal and nice touch as we could see the kitchen was busy! We have already booked to return and can not wait!

Stayed: February 2018, travelled with family
Thank leeds-lad8686
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan W, Owner at Craven Heifer Inn, responded to this reviewResponded 9 April 2018

Thanks for taking the time to write such a great review! Dogs are always a happy addition here at the Heifer. We will pass on your kind words to Oliver and we are looking forward to welcoming you back soon.

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Reviewed 15 February 2018 via mobile

We visited a week after the recent reopening for a lunch with work colleagues.

We ordered soft drinks (with no request if we wanted ice or lemon) and then ordered 3 sandwiches with a couple of side orders. After being under charged we questioned that the order was correct and we were assured everything was ordered.

When the food arrived the proportion of really thick bread in comparison to the sandwich filling was far too much. The side orders were missing from the order and so we had to ask for these.

Having spent a lot of years in the trade I felt the service was very unorganised. Drinks were served without ice, cutlery was given without napkins and as previously mentioned our order was wrong. There was also a half written specials board with chalk left on our table which had clearly been forgotten.

Perhaps teething problems but we won't be rushing back in a hurry.

Stayed: January 2018, travelled on business
1  Thank Sarah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan W, Owner at Craven Heifer Inn, responded to this reviewResponded 9 April 2018

Hi Sarah,

Thanks for taking the time to write this review and highlighting the areas that need work; constructive criticism such as this is important to us and we are dedicated to improving the customer experience.

We have taken all your comments on board and we hope that you will give us another chance to prove what we can do.

Please accept our apologies for your previous visit and hopefully we can rectify your initial impression.

Best wishes.

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