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1 - 6 of 86 reviews
Reviewed 14 June 2019

We have been coming to this Motel for over 10years. The staff is wonderful and we have always had a terrific experience. The beds are comfortable and the staff are very obliging.Nothing was ever a problem.

Date of stay: June 2019
Trip type: Travelled with family
Thank gogriswalds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophy LONG, General Manager at WM Hotel Bankstown, responded to this reviewResponded 20 January 2021

Dear Gogriswalds, we very much appreciate your comments regarding your stay at WM Hotel Bankstown. It is always a pleasure to receive positive and constructive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2019 via mobile

A bed is a bed, but these are clean, comfy and quiet. The Gardenia’s fabulous food, intimate bar and warm, friendly staff are what brings me back time and again. Highly recommend! Oh and amazing water pressure in the super hot showers!

Date of stay: May 2019
Trip type: Travelled on business
Thank Lauren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophy LONG, General Manager at WM Hotel Bankstown, responded to this reviewResponded 20 January 2021

Dear Lauren, we very much appreciate your comments regarding your stay at WM Hotel Bankstown (formerly THe Gardenia Motor Inn). It is always a pleasure to receive positive and constructive feedback. Please be advised that we are under new management now and all our rooms and facilities have been fully renovated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2019 via mobile

I stayed 3 nights in the Garden is Motor Inn at Bass Hill, my usual motel in Sydney, mainly because of the great pre-dinner drinks & meal atmosphere. Regulars gather between 6pm & 6:30pm with the owners for some casual and friendly conversation & camaraderie lubricated from the full bar! The meals are always good with a variety of steaks, seafood and Asian offerings. The atmosphere gives a great break and relaxation from each day of business, so I highly recommend the Gardenia.
When you stay, don't hesitate to join the round table where all are welcome & you soon feel like family. For dinner, overjoyed Atlantic Salmon with prawns and veggies.
Executive Motel rooms are comfortable and spacious with great showers and amenities.
Highly recommended.

Date of stay: May 2019
Trip type: Travelled on business
Thank Eaglerider53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophy LONG, General Manager at WM Hotel Bankstown, responded to this reviewResponded 20 January 2021

Dear Eaglerider53, we very much appreciate your comments regarding your stay at WM Hotel Bankstown (formerly The Gardenia Motor Inn). It is always a pleasure to receive positive and constructive feedback. Please be advised that we are under new management now and all our rooms and facilities have been fully renovated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2019

Andrew and Geraldine at reception were super helpful and friendly. Including Geojie, she was very polite and helped me enjoy my birthday dinner, while Sam gave a bottle of wine to make it special. The rooms were nice and clean, and the bathrooms were a high standard. Ace staff all round!

Room tip: Internet catches near the reception better.
Date of stay: February 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Sina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophy LONG, General Manager at WM Hotel Bankstown, responded to this reviewResponded 20 January 2021

Dear Sion, we very much appreciate your comments regarding your stay at WM Hotel Bankstown (formerly THe Gardenia Motor Inn). It is always a pleasure to receive positive and constructive feedback. Please be advised that we are under new management now and all our rooms and facilities have been fully renovated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2019 via mobile

This is the best motel I’ve stayed in in Sydney.
Rooms are very clean and comfortable, restaurant is great with a fantastic menu. Friendly Service all the way at this motel felt very comfortable from the moment we booked in would recommend it to everyone.

Date of stay: February 2019
Trip type: Travelled with family
Thank Valerie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophy LONG, General Manager at WM Hotel Bankstown, responded to this reviewResponded 20 January 2021

Dear Valerie, we very much appreciate your comments regarding your stay at WM Hotel Bankstown (formerly THe Gardenia Motor Inn). It is always a pleasure to receive positive and constructive feedback. Please be advised that we are under new management now and all our rooms and facilities have been fully renovated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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